Maintenance & Damage Manager

People. Performance. Purpose.

At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.

• Develop, implement, and communicate operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the preventative maintenance and service repair of fleet vehicles as well as sourcing and ordering parts, controlling inventory, returning obsolete or overstocked parts, and replenishing inventory of common usage parts and tires.
• Manage performance of team members against the business plan by setting, communicating, monitoring, and updating goals as needed for key performance indicators on a regular and consistent basis for service, including technician productivity, percent out of service, warranty recovery versus parts and labor, and overdue idle cars.
• Assess the out‑of‑service area daily to establish daily workload; hold daily pre‑shift meetings with team members to review prior day performance and communicate daily workload and goals.
• Ensure all repair orders are completed and processed in accordance with established guidelines.
• Ensure warranty submissions meet or exceed business plan and that all required documentation is submitted.
• Ensure timely completion of recalls, preventative maintenance, and quality of vehicle repairs.
• Forecast, budget, and manage key financial drivers including S&W per day and warranty recovery.
• Oversee the ordering of parts, tools, and supplies.
• Manage and maintain appropriate vendor relationships and workload assignment, ensuring established service levels and quality standards are met and that all vendor management policies and procedures are followed; ensure proper use of purchase orders, receipt of services/goods, timely submission of invoices for approval, and timely payment of invoices; maintain up‑to‑date files on vendor insurance policies.
• At bussing locations, oversee the repair and/or maintenance of all buses for the operation.
• Manage all areas of the employee lifecycle including hiring, onboarding, training, recognition, and performance management of both managers and employees to enable a high‑performance culture; supervise, develop, motivate, recognize, and evaluate the performance of managers and employees.
• Manage all facets of employee relations, including implementing HR policies and practices in a consistent and fair manner in accordance with company policies and partnering with Human Resources Business Partners where appropriate.
• Provide a safe work environment by ensuring all safety policies and practices are followed and maintained.
• May be required to perform other duties as assigned.

• Access to Medical, Dental, Vision, Life and Disability insurance.
• Eligible to elect other voluntary benefits including Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages.
• 401(k) Retirement Plan with company matched contributions.
• Full training to learn the business and enhance professional skills.
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars.
• Access to an Employee Assistance Program for services including counseling, financial, and other support.

• High School diploma required; 2‑4 year college degree preferred or equivalent in education, training or experience.
• Minimum of 2 years management experience of employees in a related field (rental car, automotive shop or service‑oriented field).
• Valid driver's license and successful background check.
• Ability to work flexible schedules in a fast‑paced environment that may include early morning, nights, or weekends, as determined by business needs.
• Ability to lift 50 pounds and oversee multiple work areas.
• This position requires regular, on‑site presence and cannot be performed remotely.
• Organizational…