Strategic Operations Leader, Call Center & P&L

A leading customer experience service provider based in Atlanta, Georgia is seeking an experienced Senior Operations Manager. The role involves managing contact center operations, ensuring the achievement of KPIs, and maintaining relations with clients. The ideal candidate should have 5+ years of managerial experience in call center operations, possess strong financial and leadership skills, and maintain high levels of communication.

This position requires the ability to work full-time, including weekends if necessary.
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