Manager, Procurement Operations - P2P

Position

Purpose:

The Corporate Controllership team serves as a strategic and innovative partner focused on supporting business growth, as part of a world-class controllership organization.

The purpose of this job is to ensure the smooth, effective, and compliant operation of Procurement Operations by providing centralized ownership and expertise for SAP/Ariba Procure-to-Pay (P2P) platforms, supplier lifecycle management, and enterprise support services. The role acts as the primary liaison between Procurement and IT, serving as the Subject Matter Expert for Ariba processes, and is responsible for implementing system changes that deliver measurable business value.

It is designed to maintain supplier compliance, resolve issues promptly, guarantee accurate reporting, and oversee critical governance activities. By doing so, the position mitigates operational, financial, and supplier risks, supports supplier continuity, enforces financial controls, and ensures scalable procurement operations. The person in this role is accountable for driving the activities of the team, ensuring excellent customer service, and continuous improvement of processes and delivery.

Managers provide coaching to team members, along with supporting their development of business and technical skills. The individual in this role has experience leading people for guaranteeing the daily service delivery to multiple stakeholders across the company and driving engagement with their team. This role is expected to collaborate with other team members and stakeholders across the organization to align strategies and to ensure information is shared and transactions are completed effectively.

These responsibilities require effective communication skills, building relationships and partnerships, and leveraging business proficiency to suggest solutions and provide recommendations.

• 10% Collaboration - Leverages prior experiences to help develop and recommend solutions;
  Effectively develops trust and collaboration with internal customers and cross-functional teams in other towers;
  Collaborates with appropriate team members to gather input and feedback concerning business needs;
  Understands the technical needs required for successfully tackling business problems

• 10% Continuous Improvements & Controls - Participates in the continuous improvement of processes by developing scalable and innovative solutions;
  Maintains Internal Controls and drive the team through required compliance;
  Ensures appropriate processes and job-specific requirements are properly documented;
  Works closely with controls and compliance teams

• 40% Operational Duties & Oversight - Monitors the team's progress against departmental goals;
  Monitors team's daily activities and has a close track of SLAs;
  Plans and executes month end/year end processes;
  Leads regular team calls to address operational topics, improvements and projects that require monitoring and resolution;
  Work with internal and external customers for improving service levels and solving operational issues across the process;
  Fosters continuous improvement and innovation by challenging and empowering teams by giving them guidance and tools for developing automations and building insights for the business;
  Oversees the administration of financial policies;
  Serves as escalation for an risks or issues;
  Provides updates and recommendation to leaders at all levels of the organization on short- and long-term objectives and policies, program effectiveness, team accomplishments, summary of findings, and explain internal and external impacts

• 30% People Management & Team Leadership - Provides leadership, mentorship and coaching to direct reports (individual contributors);
  Provides guidance on daily basis, keeps connected and communicates with the team;
  Provides performance reviews and timely feedback to direct reports regarding performance, execution, and contribution;
  Recruits and hires staff;
  Manages the different team members with respect for all people, coaching them for bringing up the strengths and skills that will set a successful group of highly motivated and strong performers;
  Fosters…