Supervisor, Data Center Operations

Overview

DSV - Global transport and logistics. In 1976, ten independent hauliers founded DSV in Denmark. DSV has evolved to become one of the world’s leading suppliers of global transport and logistics solutions. We add value to our customers’ supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We operate from offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers worldwide.

Location:

USA - VIRTUAL - US Georgia

Division:
Solutions

Job Posting

Title:

Supervisor, Data Center Operations

Time Type:
Full Time

This position will be on-site at one of our sites in Atlanta:
1033 Jefferson St. NW
1101 Donelly Ave SW
760 W. Peachtree St NW

The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

• Conduct staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Effectively keeps senior management and client representatives informed of critical issues that affect the operations.
• Develop systems and procedures for managing operations, equipment, and products in a safe and profitable manner; manage operations to meet productivity and service goals; comply with terms outlined in the site’s operating agreement with the client.
• Implement and report ongoing cost savings measures; provide ideas for more efficient operations.
• Meet all client-specified KPIs and comply with quality system requirements.
• Manage operations to achieve objectives; apply effective communication and leadership; assist in hiring, training, and performance evaluations; support HR activities.
• Oversee training and evaluation of warehouse staff.
• Plan daily work by reviewing work orders, arrival notices, and customer instructions; assign duties to warehouse staff.
• Review pending jobs and trends; plan for reorganization of space and adjustments to supplies, equipment, or staffing needs.
• Train new staff or delegate training to experienced team members; monitor progress of trainees.
• Monitor workload and provide guidance; conduct regular meetings with staff; communicate updates and improvements.
• Assist in physical operations as needed.
• Deliver results by leveraging the right people at the right time; maintain high motivation to provide excellent customer satisfaction.
• Provide ongoing growth and development opportunities for team members; participate in performance reviews and HR activities.
• Support adherence to Standard Operating Procedures (SOPs) and client-specific SOPs.

• Education & Experience:
  
  High school diploma or GED; 3 years’ experience in a logistics/distribution environment; 1 year supervisory experience; preferred: MHE certification or knowledge of basic MHE operation.
• Certificates, Licenses, Registrations or Professional Designations:
  Forklift training program completion.
• Computer
  
  Skills:
  
  Proficient in Microsoft Office (Excel, Word, PowerPoint); RF scanners; WMS functions.
• Language
  
  Skills:
  
  English (reading, writing, verbal); business communication.
• Mathematical
  
  Skills:
  
  Basic to intermediate level to verify quantities, count inventory, and perform duties related to handling, storing and distributing products.
• Other
  
  Skills:
  
  Attention to detail, strong organizational and communication skills, leadership and planning abilities; flexible schedule…