General Manager

Job Summary

As a General Manager, you will direct and supervise the sales and internal operations of the branch, including management of the sales team. You will partner with the Operations Manager to develop firm strategies to further the branch's maximum growth and profitability while providing quality service to the customer.
Why join Patterson? Patterson Companies is a value-added distributor focused on providing best-in-class products, services and technology to the dental and animal health markets. Driven to meet the needs of healthcare professionals in these growing markets, Patterson provides a total-package approach to doing business. Our customers benefit from a diverse platform of products and services, as well as the convenience and peace of mind that come with relying on one trusted partner for everything they need.

• Analyzing and evaluating sales activities as well as market trends and customer needs for sales optimization.
• Developing the sales team by providing ongoing training and development and giving specific and constructive feedback to foster development of skills.
• Reviewing and evaluating the work of direct reports to assess job performance.
• Partnering with the Operations Manager to create a customer service culture within the branch and identifying process improvements to increase efficiency or reduce costs.
• Participating in the selection process determining personnel needs to ensure coverage on all jobs and that branch obligations are met.
• Performing other general manager duties as required.

• Bachelor’s degree in sales, management, or related field or an equivalent combination of education and experience.
• A minimum of 3+ years of experience with a proven track record in sales is required.
• Background in customer service, sales and asset management is ideal. Previous experience supervising sales teams is highly preferred.
• A high business acumen, strong decision‑making abilities, along with a strong customer focus is required.
• The ability to effectively lead people and build a high performing team and facilitate ongoing development is key.
• General computer proficiency including knowledge of MS Office and CRM systems.
• Related industry knowledge is nice to have.