Regional Director of Operations

Terra Bella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short‑term Respite. With a foundation rooted in purpose, hospitality, and connection, Terra Bella fosters communities where both residents and Team Members thrive.

As part of one of the largest senior living organizations in America, Terra Bella communities have earned Great Place to Work® certifications from 2022–2026. At Terra Bella, culture, growth, and heart define who we are. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

• Manages the organization’s operations by directing and coordinating activities consistent with established goals, objectives, and policies of Terra Bella Senior Living.
• Communicates a clear, resident focused vision to communities.
• Reviews annual resident satisfaction survey. Develops and deploys programs to ensure and increase resident satisfaction.
• Manages the Executive Director of each community. Holds Executive Director accountable for achievement of community specific and organization wide goals.
• Develops plan to meet NOI expectations with each Executive Director.
• Ensures budgeted revenue is achieved or exceeded by maximizing occupancy.
• Develops and executes plans to increase occupancy.
• Reviews monthly financial statements, implements plans of action with Executive Director for deficiencies.
• Manages Regional Director of Resident Care. Responsible for ensuring compliance with state and federal guidelines and standards of care are followed.
• Maintains strong knowledge of competition.
• Performs above duties by being a visible presence in the communities.
• Generally, spends four days per week at the various communities. Remainder of work is regularly performed from the corporate office.
• Other duties as assigned.

• Oversee and/or manage efforts related to recruitment, hiring, employee relations and separations of Community Leaders in accordance with policy.
• Responsible for oversight of Community Executive Directors, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget within the Region.
• Responsible for oversight and direction of Directors of Resident Care.
• Responsible for delegating authority, responsibility and accountability to the responsible leader.
• Lead the Regional team in support of the mission and values of the organization in accordance with community values.
• Demonstrate an attitude of teamwork when interacting with Community Team Members; take ownership of job responsibilities through prompt and appropriate follow‑up to issues as they arise (ensuring appropriate resolution); anticipate needs of residents and/or Community Team Members in a proactive fashion.
• Promote development of team management skills, capabilities and sharing of best practices through participation in and leadership within Region.

• A minimum of a Bachelor’s degree in a related field.
• A minimum of five years’ experience in a Senior Living leadership role that includes Sales/Operations responsibilities.

In addition to a rewarding career and competitive salary, Terra Bella offers a comprehensive benefits package. Eligible team members are offered medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, our Employee Assistance Program, and accident insurance policies.

Thank you for your interest in Terra Bella Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.

No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.