Community Manager- Atlanta

The Community/Property Manager is responsible for day-to-day operation of their designated communities and overseeing/maximizing the occupancy levels and value of their portfolio. Additionally, the Community/Property Manager is responsible to provide management, direction, and leadership to direct reports and ensure the community is maintained and operated in accordance with One Wall Communities objectives and regulatory requirements.

• Manage and oversee all operations including property maintenance, capital improvements, rent collections, lease administration, budgeting and marketing.
• Develop, mentor, lead, and manage a high-performing, cohesive team.
• Maintain accurate records of all community transactions and submit them on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Assist in the preparation and development of the annual property management operating budget.
• Maximize rental revenue by maintaining high occupancy and reducing vacancy loss, bad debt, and concessions.
• Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner.
• Generate necessary legal action, documents and process them in accordance with State and Company guidelines.
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
• Ensure that A/P invoices are submitted to the corporate office for payment; handle petty cash and all funds.
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to provide up-to-date and proper information when requested by others.
• Confirm all leases and corresponding paperwork are completed and input into the property management software system accurately and on a timely basis.
• Ensure all administrative paperwork is accurate, complete and submitted in a timely manner.
• Lead the emergency team for the community, ensuring proper response and handling of all community emergencies with staff, residents, buildings, etc., within company guidelines to minimize liabilities (i.e., criminal activity, employee/resident injuries, fires, floods, freezes, etc.).
• Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.).
• Ensure all administrative processes involving personnel are handled in a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).
• Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours.
• Ensure that all service requests are recorded and communicated appropriately to maintenance.
• Ensure that all personnel in all departments operate within OSHA standards and company safety policies at all times.
• Provide resident services including follow-up on 100% of resident maintenance service requests, responding to resident complaints, concerns, etc., planning of resident activities, and providing exceptional resident communication.
• Supervise apartment turnover process (including move-in/out