Director, Enterprise Risk Management; ERM

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.

Progress starts with you.

The Director, Enterprise Risk Management (ERM), will be providing leadership and strategic oversight of enterprise wide risk management capabilities, ensuring risk insights are integrated into business and strategic decision making. This role will be responsible for shaping, executing, and continuously enhancing ERM programs, with a focus on effectiveness, scalability, and decision relevance. In addition, the role will be expected to lead cross functional initiatives, influence senior stakeholders, and proactively identify and respond to emerging and systemic risks.

This role will be based in San Francisco or Atlanta

Essential Functions:

• Partner with regions to embed ERM frameworks including Policy, Risk Appetite Framework, ERM Framework globally to drive a stronger first-line of defense.
• Own ERM methodology and maturity, including enterprise self assessments that inform Corporate Risk priorities and remain aligned with regulatory expectations and industry best practices.
• Provide endtoend ownership of ERM program performance, ensuring effectiveness, simplification, strong governance, and measurable impact across key ERM programs.
• Manage key quarterly ERM operating rhythms, including development of the corporate risk profile, assessment of enterprise KRIs, and oversight of regional risk and control scorecards.
• Act as a trusted risk advisor to senior leaders, synthesizing risk insights across domains, facilitating constructive challenge, and driving alignment on risk responses.
• Identify, assess, and escalate emerging and systemic risks, including areas such as AI, advanced analytics, brand and reputation, and complex third party ecosystems.
• Own the quality and clarity of enterprise risk reporting, including quantitative risk indicators, trends, and scenario analysis for executive and governance forums.
• Engage, coach, and influence stakeholders across the three lines of defense to embed risk management practices and strengthen enterprise risk culture.
• Partner closely with firstline leaders, Internal Audit, and other second line teams to ensure coherent, consistent, and effective risk oversight.
• Ensure preparedness for and participation in regulatory, internal audit, and external reviews, including topics such as risk appetite monitoring, risk acceptance, and KRI effectiveness.
• Maintain awareness of external risk developments, including regulatory guidance, industry standards, and emerging best practices, and integrate relevant insights into ERM approaches.
• Partner with ERM leadership to leverage and deploy technology and AI to enhance risk management capabilities, efficiency, and decision support.

Success Measures:

• ERM insights demonstrably influence strategic and operational decisions.
• Senior management and governance forums express confidence in the clarity, relevance, and credibility of ERM reporting.
• ERM processes are streamlined while risk coverage, insight, and impact increase.
• Risk maturity improves across priority risk domains year over year.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Strong understanding and knowledge of ERM…