Program Director

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization.

In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit

Who We Are Looking For:

VML is looking for a Program Director to lead project and campaign delivery across a large portfolio of clients in various industries such as retail, spirits, telecommunications, and technology. You are adept at integrated campaign and social delivery leadership and have lead large multi-disciplinary teams consisting of project management, account management, creative, connections, and strategy. This role will report to the Executive Director of Delivery and oversee successfully delivery of fast-paced client solutions.

Our preferred markets for this role are New York City, NY and Atlanta, GA where most teams sit, as this role will operate in a hybrid model within either office.

What You'll Do:

* People Partner with the Account leads to provide ongoing client satisfaction. Collaborate and guide up to 5 direct reports to resolve challenges that arise and improve process. You will oversee the development of integrated project and program deliverables across a large, cross-agency model.

* Process Establish and maintain project and program communications. Oversee project estimations and staffing recommendations, and optimize processes across large streams of work as needed. Ensure that calendars and deployment schedules are maintained for multiple concurrent work streams. Consistently solve problems based on client priority shifts and concurrency challenges within team bandwidth.

* Financials Responsible for project profitability. Plan, track, and approve project expenses, billing, and invoices. Partner with the Finance team, in conjunction with the Account team, to develop a consistent profitability and utilization view across all work streams. Manage resource allocation on an ongoing, weekly basis as well as monitoring project burn rates, budgets, and reconciliations.

* Work Provide sound leadership to ensure all projects are delivered effectively, on time, and on budget. This will be accomplished through effective oversight and leadership of direct reports to provide purpose, direction, and motivation to the team. You will act as an extra set of hands where needed to support them by flexing tactically to manage projects where needed. The partnership with the Account lead is imperative to guiding the business forward, both from a performance and growth perspective

Who you are:

A builder Process-oriented and an innovator with a strong point of view and distinct voice. Ability and appetite to create and bring people together. Innate ability to marshal people and create gravity around ideas.

Open and collaborative Our team is close-knit and supportive, and we're working with a lot of unknowns - you must be a champion of team environments that are comfortable with ambiguity and…