Fraud Risk Oversight Director

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Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

The Fraud Risk Oversight Director is responsible for the design, development, implementation, and ongoing management of core, complex operational risk program(s) to support the identification, monitoring, assessing, managing, reporting and governance of operational risk. This individual will lead and manage a team enhancing and overseeing the Corporations program(s) and processes for proactive operational risk management.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Manage the Enterprise Fraud Risk Management (EFRM) and Loss Events (Internal and External Loss Events – ELE & ILE) Operational Risk Management Programs which support proactive management of operational risk, as well as ongoing efforts to ensure efficient development and execution of sound risk management practices and high-quality results.
• Serve as an operational risk expert and coach to risk managers on higher risk and more complex assignments.
• Promote operational risk awareness across Truist, to include training activities and communication.
• Ensure EFRM, ELE and ILE programs are continually evaluated, enhanced, aligned with industry trends, and meet regulatory expectations.
• Organize, coordinate, and manage work of resources within ORM and support the development and growth of teammates through on-going coaching and mentorship.
• Develop and maintain effective working relationships with stakeholders in all Business Units and second line functions.
• Drive a strong enterprise risk culture that aligns to Truist’s purpose, mission, and values by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency, and escalation.
• Responsible for salary administration, performance assessment, coaching, team member selection, training, and career development of staff.

• Bachelor's degree with major in financial-related discipline (accounting, business, finance, etc.) or equivalent education and experience.
• Fifteen + years of banking or risk management experience with subject matter expertise managing Operational Risk Management Programs. Ten years of management experience that includes direct supervisory responsibility.
• Possess and demonstrate expert Operational Risk Management knowledge, leadership and decision-making skills.
• Strong analytical and organizational skills and extensive experience designing, developing, implementing and executing risk management programs.
• Excellent interpersonal skills with the ability to develop and maintain collaborative relationships with multiple stakeholders, interact effectively with all levels of management, and effect and influence change in a dynamic environment.
• Excellent verbal and written communication skills, with the ability to present issues, observations, and recommendations.
• Adept with Microsoft Office products.

• Master of Business Administration, Risk Management, or relevant Master’s degree Graduate of Leadership Development Program, Banking School, or equivalent industry training program.
• Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC).
• Experience in establishing new Corporate operational risk programs or initiatives.