Site Leader- Augusta, GA

Railserve

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Railserve is hiring an experienced and safety-focused Site Leader in Augusta to oversee daily rail switching and industrial operations within an active customer facility. This is a full‑time leadership role responsible for maintaining safe operations, developing employees, managing customer relationships, and ensuring operational excellence across all site activities.

Railserve is a leading provider of industrial railyard services across the United States and Canada. Our teams deliver on‑site rail switching, material handling and transloading, track construction and maintenance, and locomotive service and repair for customers who depend on safe, reliable rail operations every day. With decades of industry experience, Railserve is built on a foundation of safety, teamwork, and operational excellence.

We invest in our people, promote from within, and use innovative, safety‑focused technology to keep railyards running efficiently.

The Site Leader is responsible for the overall management and performance of a Railserve operation. This role provides leadership for employees engaged in rail switching, track maintenance, transloading, equipment operation, and related industrial services while ensuring operations are conducted safely, efficiently, and in accordance with customer expectations.

This position serves as the primary point of contact for both employees and customers and plays a key role in workforce planning, safety compliance, operational execution, cost management, and employee development. The Site Leader works closely with regional leadership to maintain service quality, improve operational performance, and develop future leaders within the organization.

The ideal candidate is a strong communicator and operational leader who enjoys developing employees, solving problems, and building long‑term customer relationships in a fast‑paced industrial environment.

• Must be available to support all shifts
• Schedule based on operational and customer needs
• Nights, weekends, holidays, overtime, and on‑call responsibilities may be required
• Up to 10% travel may be required

• Competitive compensation based on experience and qualifications
• Bonus eligible position

• Maintain a safe work environment through employee training and operational oversight
• Ensure compliance with company safety procedures and regulatory requirements
• Promote and maintain a strong safety culture throughout the operation
• Maintain required certifications, qualifications, and training records

• Lead, coach, and develop employees across all operational functions
• Identify high‑potential employees and support succession planning efforts
• Develop work schedules and staffing plans to maintain operational effectiveness
• Foster employee engagement and accountability

• Ensure operations meet customer expectations and contractual obligations
• Manage payroll, fuel, equipment, and operational costs
• Oversee purchase order processes and site expenditures
• Coordinate preventive maintenance programs with mechanical teams
• Monitor operational performance and identify improvement opportunities

• Build and maintain strong customer relationships
• Serve as the primary customer contact for operational issues and service needs
• Ensure customer concerns are addressed professionally and promptly

• Manage timekeeping, performance evaluations, reporting, and operational documentation
• Complete customer and company‑required reports accurately and on time
• Support hiring, onboarding, employee development, and performance management activities

• Perform additional operational and leadership duties as assigned

• High school diploma or GED…