Regional Director Critical Infrastructure-Atlanta

Regional Director Critical Infrastructure-Atlanta

life insurance, parental leave, paid time off

Data Bank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. Data Bank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives.

Data Bank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

Data Bank is proud to be an Equal Opportunity Employer. Our work culture at Data Bank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

The Regional Director of Critical Infrastructure - manages a group of individuals responsible for maintenance in their assigned regions. The Director is responsible for all contract bidding, awarding and managing of all vendors within the maintenance program. This individual is also responsible to ensure that all preventive maintenance is performed on all data center infrastructure systems at the various facilities in the designated region to satisfy company compliance requirements by performing the following duties.

Candidate is responsible for yearly budgets for all maintenance throughout the specified regional Data Bank facilities and managing to the budget. Additional responsibilities include the following:

• Provides day-to-day management and/or operating oversight of the company maintenance department
• Develops and implements plans targeted to promote the growth and enhancement of Data Bank maintenance department functions and services.
• Works with Data Bank management team to insure safe and efficient company operations
• Assesses incidents, complaints, (customer complaints, suggestions, concerns, department staffing, etc.) for the purpose of resolving or recommending a resolution to the situation
• Collaborates with internal and external personnel (e.g. other administrators, public agencies, vendors, etc.) for the purpose of implementing and/or maintaining services and programs
• Directs department maintenance operations for the purpose of providing services within established time frames and in compliance with related requirements
• Facilitates and/or participates in meetings and workshops, etc. for the purpose of identifying issues, developing recommendations, supporting other staff
• Performs personnel functions (e.g. interviewing, evaluating, supervising, counseling, disciplining, directing, training, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of personnel and achieving department objectives within budget
• Recommends policies, procedures and/or actions related to Data Bank maintenance department for the purpose of providing direction for meeting the Company's goals and objectives
• Responds to emergency situations during and after standard hours for the purpose of resolving immediate safety and or network concerns
• Responsible for all Break
  - Replace capital submissions and implementation supporting any Data Bank maintenance related infrastructure failures, improvements, life cycle changes, enhancements under specific monetary guidelines. Levels of engagement identified by Vice President of department
• Responsible for all expense related submissions related to repair orders identified within the maintenance programs
• Responsible for all Data Bank change control submissions as it relates to upcoming maintenance activities. Identifying and approving written Methods of Procedure, (MOP) related to the upcoming activity submitted for approval
• Assuring all activity adheres to Data Bank standards and is in compliance per Risk management criteria
• Manages annual…