Senior Manager Product Management

Full job description
Company Alaska Airlines
The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day.

If you share our passion for creating an airline people love, we want to hear from you.

The Senior Manager leads multiple product teams formulating strategy and overseeing execution of the future of E-commerce and digital product in Alaska Airlines. As a people leader, the Sr. Manager, Product Management leads and establishes priorities for the team to create product capabilities that deliver tangible business value.

• Creates vision, strategy, and roadmap for Alaska's digital platforms.
• Builds business cases and sets objectives for product managers and technical product managers.
• Leads team and establishes priorities for a set of product teams, driving to identified corporate OKRs.
• Partners closely with executives in Marketing, IT and E-Commerce to build personalized guest experiences and drive business goals through technology.
• Leverages data and works with analysts to inform decision making, turning insights into outcomes.
• Understands digital products, platforms, eCommerce and stays current with industry trends and how they apply to Alaska.
• Shapes the long‑term strategy (12+ month horizon) and planning for product group/s.
• Works with other product leaders to develop annual and quarterly plans, including KPIs, and with business stakeholders to ensure compliance.
• Develops people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking across team and function, development of talent in function/discipline, and succession planning.
• Builds high performing teams through mentoring, coaching and training resources.
• Shapes culture of the team and beyond through action, presence, and reinforcement of behaviors.

• 7 years of experience in product or program management, or equivalent aviation/travel industry experience.
• 4 years of leadership experience, with at least some of this experience directly leading people.
• Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree.
• Experience in products, and platform technology.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

• Aviation or travel industry experience is preferred.
• MBA or equivalent work experience is preferred.
• Experience working with outside vendors, creating and managing contracts and managing outside relationships.
• Deep understanding of operations strategy and lean concepts.
• Experience in software product development.

• Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
• Create a diverse and inclusive culture where all employees feel safe, included and they belong.

$163,900 – $254,100 / year

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note:

We don’t typically hire at the top of the range.

• Free stand‑by travel privileges on Alaska Airlines and Horizon Air with high priority status.
• Select number of confirmed travel credits provided annually.
• Comprehensive well‑being programs including medical, dental and vision benefits.
• Generous 401k match program.
• Quarterly and annual bonus plans.
• Generous holiday and paid time off.