Supervisor, Operation

Job area:
Managerial

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world s 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers  entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers. Read more at

Division:

Solutions
Job Posting

Title:

Supervisor, Operation
Time Type:
Full Time

The Senior Operations Supervisor is responsible for leading warehouse operations, multiple shifts, or larger teams while providing advanced operational oversight andpeopleleadership. This role serves as a key operational partner to the Operations Manager and may act as a backup in their absence. This role manages labor scheduling, space utilization, equipment, andmanpowerto meet operational, service, safety, and cost objectives.

The Senior Supervisor drives performance through proactive planning, cross-functional coordination, and continuous improvement initiatives.

In addition to direct supervision responsibilities, the Senior Operations Supervisor provides guidance and mentoring to Supervisors and leads, supports workforce planning, and ensures consistent application of policies, procedures, and performance standards across the operation.

As part of the DSV team, Associates are expected to meet companyobjectivesin the areas of performance, safety, and quality, and tocomply withall corporate and site-specific policies.

• Conduct staff meetings to review daily and weekly work activities, plan workload, and support continuous improvement.
• Keeps management and client representatives informed of operational issues that mayimpactservice, safety, or cost.
• Leads and oversees larger, multi-shift, or higher-complexity operations within the facility.
• Provides coaching, mentoring, and guidance to Supervisors and lead team members.
• Partners closely with Operations Management to support operational planning, staffing strategies, and workload forecasting.
• Proactivelyidentifiesoperational risks, trends, and improvement opportunities and develops action plans.
• Ensures consistent execution of SOPs, safety standards, and quality requirements across teams.
• Drives achievement of productivity, service, safety, and financial KPIs.
• Supports cost control initiatives andleadscontinuous improvement projects.
• Acts as a primary escalation point for complex employee relations, performance, or operational issues.
• Participates in workforce planning, succession planning, and talent development activities.
• Supports implementation of new processes, systems, or client requirements.
• Communicate effectively with senior leadership and client representatives on operational performance and risks.
• Reviews operational data and metrics to guide decision-making.
• Supports audits, compliance reviews, and corrective action plans.
• Assistsin physical operations as needed to ensure service continuity.

• Must have aHighschool diploma or general education degree (GED)
• Minimum 5 years’ experience ina logistics, distribution, or relevant environment
• Minimum 3 years of supervisory experience
• Demonstrated experience leading complex operations, multiple teams, orshifts Preferred:
  Advanced MHE knowledge and certifications

• Satisfactory completion of a forklift training program

• Proficient in Microsoft Office (Excel, Work, and Power Point)
• RF Scanners
• WMS functions

• Business communication

• Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products

• Strong attention to detail accuracy andaccomplishjobtasksin a timely manner
• Good…