Managing Director - Retail and Consumer Goods

Managing Director, Retail & Consumer Goods

Note:

This role is not 100% remote. It is a hybrid role and employees must live in a commutable distance from our Atlanta office.

Customer expectations continue to evolve, and today’s customers expect meaningful interactions wherever they shop or engage with a brand. Slalom partners with Fortune 500 leaders and emerging companies as they transform and thrive in this changing marketplace. As the leader of Slalom’s Georgia-Alabama Market (Market)’s Retail and Consumer Goods industry, you will partner with our experts to work side by side with our clients to deliver seamless, scalable, customer-centric, omnichannel experiences that lead to measurable impacts across these enterprises.

You will serve as an industry expert across our vertical, which covers consumer packaged goods (CPG), quick serve & fast casual dining (QSR), retail, travel, and hospitality clients.

This role is a visible leadership role within in the Market and Slalom and will have end-to-end P&L responsibility for executing strategy, driving growth, ensuring delivery excellence, and developing talent. This role will inherit a large, thriving Market practice; however, expectations are to grow the practice further, building deeper and stronger relationships with existing clients, and breaking into new clients across our geography.

We are looking for someone who has a proven track record of building and leading, not just managing growth. You will be an active voice in the future of the Market and its growth in the vertical.

You will be a leader within the Market covering the States of Georgia and Alabama (Market), responsible for partnering with the Market leadership, Retail & Consumer Goods industry leads, and capability leads to create and own our overall go-to-market strategy, account management, client delivery, and business development activities, including proposal and RFX development. This role is expected to have significant experience in deal shaping with a focus on client outcomes, cultivating and nurturing key relationships within Slalom and executive level clients and partners, and passionate about attracting and growing industry-specific talent.

You should be experienced in delivering solutions, sales cycles, and managing the operations of industry practices for Market clients. You will serve as the key liaison between our Slalom teams and our Retail & Consumer Goods clients to ensure the overall success of the industry team. This includes performing tasks related to the overseeing and execution of contract/compliance management, staffing/team member management, financial management, performance & quality management, team management, and client relationship management.

The Slalom Managing Director is responsible for overseeing the establishment and execution of the multi-year growth strategy, along with successful planning, development, and execution of contracts – from pursuit, contract initiation, and through closeout, providing oversight and governance to Consumer projects through account leadership and establishment of best practices. A key focus for Slalom is the development of leaders from within, this will be an important attribute for the role.

Accountability for the vertical growth through sales and delivery, including establishing our point of view and strategic approach to grow our client footprint, accounts and offerings. Responsible for the profitability of certain Retail & Consumer Goods accounts, with growing revenue target expectations.

Crafting and coordinating strong outcome-focused proposals – including responses to RFIs/RFPs – across industry and capability teams re applicable, partnering with alliance partners / technology companies and small businesses and specialty partners to deliver such proposals.

Foster relationships with influential stakeholders to expand relationships across the portfolio, develop Slalom brand awareness and help identify new business opportunities. Additionally, you will acquire knowledge of the client…