Senior Director, Software Engineering

Job Description

Summary:

Being at the forefront of innovation is exciting, and leading transformation in a large global organization is a role that many people aspire to. If this is you, we have a transformational role in our newly developed platform services organization. We’re looking for a transformational leader in our technology services hub focused on marketing technologies. The Senior Director, Software Engineering, is the senior technology leader accountable for end-to-end product development across the entire global Mar Tech, AdTech, Customer, and Commercial portfolio.

This leader owns engineering strategy and execution for all products and platforms in the portfolio, supporting customer experience, service experience across all regions (North America, LATAM, EMEA, APAC). This is a foundational leadership role with the mandate, resources, and executive support to build and run a modern, durable product engineering organization on a global scale. The leader directs a scaled engineering organization of 250+ associates and contractors operating within a modern Product Operating Model and is accountable for the resilience, scalability, and performance of platforms that directly impact consumer engagement, commercial performance, and data-driven decision-making worldwide.

This role requires a combination of deep technical authority and product orientation. The ideal leader is someone with strong engineering foundations who can move seamlessly from executive strategy conversations to architecture reviews and who will get hands-on and into technology when it matters. Above all, this is a steady, calm voice that leads to a large, globally distributed team through complexity and change.

A defining priority of this role is to lead the organization in leveraging Generative AI capabilities across the full software development lifecycle and product portfolio, advancing the team from AI-assisted workflows toward AI-enabled delivery and decisioning at scale, responsibly and with measurable business value. This leader oversees end-to-end product development for a cluster of products within the Mar Tech, AdTech, Customer, and Commercial portfolio.

Our Senior Directors, Directors, and Managers across the product engineering teams report to this role. This role reports to the Vice President, Platform & Product Engineering, and partners closely with the Senior Directors across Platform, Operations, and Architecture.

• Lead and develop a high-performing, globally distributed engineering organization under the Product Operating Model, with clear accountability for product and platform outcomes across all Mar Tech and AdTech products.
• Build empowered teams that own business problems end to end, from discovery through delivery, operation, and continuous improvement.
• Recruit, develop, and retain top engineering talent and leaders, creating a culture of technical excellence, craftsmanship, accountability, and continuous learning.
• Establish engineering standards, operating rhythms, and accountability frameworks aligned to business outcomes rather than project completion.

• Own end-to-end development for the entire Mar Tech and AdTech product portfolio globally, ensuring every product is delivered with quality, reliability, and speed.
• Partner closely with Product Management and Product Design in a durable one-team model to solve meaningful business problems.
• Drive accountability for measurable outcomes, including business impact, system reliability, performance, scalability, and consumer experience.

• Define and evolve the technical strategy, architecture, and engineering practices required for scalable, resilient, and secure product platforms at a global scale.
• Provide technical oversight for critical systems and platform investments, staying close enough to the technology to lead by substance.
• Balance build vs. buy trade-offs with rigor and a long‑term view, ensuring systems are built for durability, operability, and speed.
• Ensure systems are designed…