Senior Manager, Program Delivery & Transformation

Senior Manager, Program Delivery & Transformation

The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.

We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport.

Soccer can represent the best of U.S.

U.S. Soccer is in a period of significant growth, with ambitious plans for U.S. Soccer in the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results.

The Senior Manager, Program Delivery & Transformation serves as the operational counterpart to the Head of Refereeing, responsible for turning the strategic vision for U.S. Refereeing into practical action across the national system.

This role exists to ensure that national priorities become operational reality by connecting people, programs, technology, partnerships, and delivery. Working across Education & Development, Technology & Platforms, Operations, Communications, Soccer Markets, and Referee Leadership, the Senior Manager builds the relationships, alignment, and implementation plans necessary to strengthen how refereeing serves soccer throughout the United States.

The role leads the planning, coordination, and delivery of complex initiatives while continuously evaluating opportunities to improve how refereeing is delivered nationally, regionally, and locally. As the Federation evolves, the Senior Manager helps prepare refereeing to evolve alongside it by building trusted partnerships, understanding operational realities, and supporting thoughtful organizational change.

Success requires balancing national objectives with local realities. The successful candidate will develop a deep understanding of the referee ecosystem, listen to stakeholders, build consensus across diverse groups, and lead implementation that reflects both strategic priorities and the practical needs of the game.

Working directly with the Head of Refereeing and senior leadership, the role provides recommendations on implementation, stakeholder engagement, organizational readiness, and delivery approaches. Final strategic decisions remain with executive leadership.

Success is measured by the organization's ability to consistently deliver high-quality referee programs and services, strengthen collaboration across the soccer ecosystem, successfully implement strategic initiatives, and continuously improve how refereeing supports the game at every level.

Organizational Leadership & Delivery

• Serve as the operational leader responsible for translating the strategic vision for U.S. Refereeing into practical, scalable solutions.
• Partner closely with the Head of Refereeing to develop implementation strategies, identify opportunities and risks, and ensure successful execution of strategic priorities.
• Lead delivery of priority initiatives from concept through implementation, adoption, evaluation, and continuous improvement.
• Develop structured implementation plans that include governance, stakeholder engagement, communications, education, rollout, and measurable outcomes.
• Balance strategic planning with hands-on execution, ensuring initiatives move efficiently from concept to operational reality.

Organizational Evolution & Continuous Improvement

• Continuously evaluate how refereeing programs and services are delivered nationally, regionally, and locally, identifying opportunities to improve consistency, effectiveness, and long-term sustainability.
• Support the evolution of referee delivery models as the Federation's operating model continues to develop.
• Lead change management efforts that help stakeholders understand, adopt, and sustain improvements in how refereeing operates.
• Evaluate programs, services, and processes as an interconnected system, identifying opportunities to strengthen the overall referee experience.

Stakeholder Leadership & Partnership

• Build trusted relationships with State Referee Committees, referee coaches, assignors, mentors, state associations, professional leagues, Soccer Markets, and other key stakeholders across the soccer ecosystem.
• Develop a deep understanding of stakeholder needs, operational realities, governance structures, and volunteer leadership to ensure national initiatives are informed by practical experience.
• Facilitate collaborative planning sessions, working groups, and cross-functional initiatives that build…