Program Manager Job Atlanta area,Georgia USA,Management

About LIDD LIDD is a leading supply chain management consulting firm specializing in strategy, design, implementation, and optimization of supply chain operations and enterprise technology solutions. We help manufacturers, distributors, and retailers transform their operations through innovative supply chain and ERP solutions.

The Role

The Program Manager is a senior delivery leader within LIDD s Project Services Office (PSO). This role is responsible for overseeing large-scale, multi-workstream client programs while contributing to the development and continuous improvement of the PSO as a shared service across the organization.

The Program Manager provides leadership across ERP, Supply Chain Planning, Warehouse Management, Transportation Management, and Digital Transformation initiatives. They ensure delivery excellence through effective governance, resource coordination, stakeholder management, risk mitigation, and financial oversight.

In addition to managing strategic client programs, the Program Manager plays a key role in building project management standards, mentoring Project Managers, improving delivery methodologies, and supporting portfolio planning across multiple practices.

Key Responsibilities

Lead complex enterprise software and supply chain transformation programs from initiation through post-go-live stabilization
Manage multiple interconnected projects and work streams simultaneously
Establish program governance, executive steering committees, and decision-making frameworks
Drive successful execution against scope, budget, schedule, quality, and business objectives
Manage program dependencies, risks, critical paths, and resource constraints
Serve as the senior delivery contact for executive stakeholders
Lead escalation management and resolution of critical delivery issues
Champion project and program management best practices across the organization
Contribute to the development and implementation of PSO standards, tools, templates, and governance frameworks
Promote consistency while enabling flexibility across technology practices
Support capacity planning, resource forecasting, and prioritization across client engagements
Provide guidance on project health, risk exposure, and delivery performance
Coach, mentor, and develop Project Managers and Project Coordinators.

Required Qualifications

Bachelor s degree in Business Administration, Engineering, Information Systems, Supply Chain, Operations Management, or a related discipline
6+ years of experience managing complex technology implementation programs
Demonstrated experience leading large ERP or enterprise software implementations
Proven success managing multi-project programs with multiple stakeholders and work streams
Strong financial management and commercial acumen
Exceptional communication, leadership, and executive presentation skills

Preferred

Experience with ERP platforms such as Net Suite, Microsoft Dynamics 365, SAP, Oracle, or Infor
Experience in Supply Chain Planning, Warehouse Management (WMS), Transportation Management (TMS), or related technologies
Experience establishing or improving PMO/PSO functions
Experience leading organizational change and business transformation initiatives
Knowledge of manufacturing, distribution, logistics, and retail operations
5+ years of experience in a consulting, professional services, or systems integrator environment

Certifications

PMP certification considered a significant asset
PgMP certification considered a significant asset
Agile, Scrum, Prosci, or related certifications are advantageous

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