Supervisory Management & Program Analyst

Front Line Manager Duties

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

The following are the duties of this position at the full working level:

Supervises a staff of subordinate Analysts responsible for using proven change management techniques to accomplish goals with minimal disruption. Work involves developing, formulating, implementing, and assessing the effectiveness of the business units human resources and operations support program. Decisions may result in substantive program changes, procedural changes, revised program emphasis, or organization changes. Assigns staff to develop and execute project plans to ensure accurate and timely results.

Plans, directs, and evaluates the organizational critical and operational planning, program development, and administrative and management services programs. Participates with leadership in establishing long- and short-range goals, objectives, and plans for the organization acquiring, developing, and retaining critical staff to have the right people with the right competencies in the right place at the right time at an achievable cost to accomplish the mission or goals.

Ensures that interests and concerns are reflected in organizational goals and objectives. Approves goals, objectives, and plans for each of the program areas, ensuring consistency with the overall goals, objectives and plans established. Recommends approval of resources for each of the program areas based on recommendations presented by program directors. Ensures the effective and efficient management of resources. Reviews program priorities and directs changes, where required.

Analyze and evaluate the development of new or modified methods, organizational structures, management processes, procedures, and guidelines. Participates in the development of the comprehensive workforce plan and provides technical assistance advising organizational agency officials and managers to provide advice, guidance, and technical assistance to programs in the development of review indicators. Develops, recommends, and implements policies for corrective actions, necessary to remedy deficiencies in program areas.

Plans, develops, and implements a system for obtaining and providing data required for long-range planning and projections and that which is needed for evaluation of day-to-day operations.

STANDARD POSITION DESCRIPTIONS (SPD): PD24496

Visit the IRS SPD Library to access the position descriptions.