National Accounts Project Manager- Modernization

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.

With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

TK Elevator is currently seeking an experienced National Accounts Project Manager
- Modernization in Atlanta, GA.

A dedicated Project Manager Modernization ensures that nationally sold modernization work—executed across decentralized branches—meets contractual commitments, protects profitability, accelerates collections, and delivers a consistent customer experience across all regions. This role provides central governance, financial control, and enterprise‑level coordination that local branches cannot deliver alone.

• Provide end‑to‑end project oversight for modernization projects sold nationally but executed across multiple TKE branches.
• Serve as the single point of accountability for modernization performance across all Major Mod projects.
• Negotiate, maintain, and govern national modernization agreements, supporting branches and local modernization sales teams.
• Establish standardized project delivery expectations for scope, schedules, documentation, communication cadence, and escalation protocols across all participating branches.
• Partner closely with branch operations, modernization managers, and field project managers to ensure field execution aligns with national commitments and customer expectations.
• Maintain real‑time visibility into milestones, risks, delays, and budget impacts; intervene proactively to course‑correct schedules, resources, or customer communication.
• Act as the centralized customer communication hub, providing consistent national messaging despite decentralized execution.
• Drive regional accountability by monitoring performance trends, correcting systemic issues, and reinforcing standardized delivery models.
• Prevent scope drift by ensuring all branches adhere to the contracted national scope, pricing, and commercial terms.
• Lead post‑project reviews to capture lessons learned and continuously improve our national modernization delivery model.
• Translate execution status and risk into executive‑ready updates for strategic customers and internal leadership.

• Drive profitable modernization performance across all national portfolios through disciplined pricing, accurate scoping, and strict adherence to national terms.
• Partner with branches to maintain visibility into job costing, cost‑to‑complete, margin trajectory, and financial variances throughout the project lifecycle.
• Own national financial governance for modernization projects, including:
  • Booked vs. billed monitoring
  • Margin erosion identification
  • Cost‑to‑complete tracking
  • Compliance with national pricing frameworks
• Lead the collections strategy for all nationally sold modernization jobs by coordinating with branches, billing teams, and branches to resolve disputes and accelerate AR.
• Serve as the escalation point for customer billing concerns, ensuring fast resolution and minimal financial exposure.
• Implement margin protection controls, such as change‑order discipline, documentation standards, and financial checkpoint reviews.
• Ensure modernization delivery supports organizational revenue, margin, and year‑over‑year growth objectives.

• Bachelor’s Degree or higher in…