Program Manager Practice Leader

Join UsShape Program Success as a P rogram Manager Practice Leader – Lead Delivery, Strengthen Partnerships, and Expand Impact

Are you a strategic leader who thrives at the program level—balancing client relationships, operational performance, and long-term growth? Do you excel at guiding teams through complex delivery environments while driving accountability, financial results, and exceptional client experiences?

Are you a strategic leader who thrives at the program level—balancing client relationships, operational performance, and long-term growth? Do you excel at guiding teams through complex delivery environments while driving accountability, financial results, and exceptional client experiences?

CHA Consulting, Inc. is currently seeking a Program Manager Practice Leader to provide enterprise-level leadership across our PMCM Team in Albany, NY;
Atlanta, GA;
Boston, MA; or Miami, FL. In this role, you will set the direction for program delivery, foster strong client partnerships, and oversee business performance—ensuring alignment between strategy, execution, and profitability. This is a high-impact opportunity to influence both project outcomes and the continued growth of CHA’s PMCM practice.

• Lead and inspire a high‑performing Owner’s Representation & Project Management team, maintaining strong awareness of morale, engagement, and talent retention
• Develop and execute a Business Practice–specific growth strategy, positioning the practice as a trusted advisor and industry leader in owner-focused program delivery
• Ensure consistent delivery of high-quality projects and services, overseeing project management standards, quality assurance, and client satisfaction
• Provide full P&L oversight, establishing financial targets, preparing annual budgets, and actively managing performance against key operational and financial metrics
• Strengthen project management excellence across the practice, guiding teams in scope, schedule, cost control, risk management, and delivery consistency
• Align staffing and resource plans with backlog and workload projections to support effective execution and optimal utilization
• Champion collaboration across business practices and markets to improve efficiency, share expertise, and support enterprise-wide success
• Contribute to client program management, including coordinating multiple projects and strategic initiatives as well as managing program documentation, standards, and reporting tools
• Support business development and market growth efforts, including proposals, interviews, client engagement, and pursuit strategy development

• Bachelor’s degree required, Master’s degree preferred; or equivalent combination of education and professional experience
• Minimum of 10 years of progressive industry experience required
• Strong strategic mindset with the ability to position the practice for growth and delivery excellence
• Deep understanding of Business Practice operations, future service opportunities, and market needs
• Demonstrated financial management experience with solid P&L comprehension
• Persuasive, articulate communicator—effective one on one, in teams, and with large groups
• High energy, results oriented leader with the ability to influence across all levels of the organization
• Strong ability to manage confidential information, resolve issues quickly, and drive initiatives to completion
• Proven relationship builder skilled in motivating teams and fostering cross organizational collaboration
• Professional technical licensure required or equivalent professional experience

• Lead high-profile programs side‑by‑side with owners, influencing decisions and guiding delivery from early planning through successful execution
• Play a defining role in shaping the growth and direction of a dynamic practice built on trust, performance, and long‑term client partnerships
• Collaborate with multidisciplinary teams to deliver integrated solutions that bring together technical excellence and client‑focused outcomes across diverse markets

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