RSVP, South Region, Connectivity & Platforms

Job Summary

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career  Summary Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

We are seeking a dynamic leader to head responsibility for employee and customer experience, operations, and financial performance in the Big South Region (BSR) that includes the states of Alabama, Arkansas, Georgia, Kentucky, Louisiana, Mississippi, South Carolina, Tennessee, Virginia, and Texas. As a key contributor in a fast-paced, complex and constantly changing environment, this individual will collaborate with senior executives and leaders to deliver employee and business-critical strategies, that help grow and deliver high quality customer experiences supporting both Xfinity and Comcast Business.

The Region Senior Vice President (RSVP) is the market leader who will be the face of the region to interact with employees across all functions in the region. This person will report to the President of Regional Operations.

Team Leadership

• Employee Engagement:
  Motivate and inspire teams to deliver peak performance by linking day-to-day work to a shared regional vision aligned to enterprise strategy. Regularly visit frontline field teams to solicit feedback and identify opportunities to drive continuous improvement; execute in partnership with headquarters peer teams and through the Regional Operations leader.
• Coach and Grow Talent:
  Attract, select, develop, inspire, and retain a diverse, high-performing team aligned to enterprise policies and standards. Foster a culture of lifelong learning. Develop people and teams for results—set clear expectations, hold the team accountable to the expectations, tailor support, and provide feedback.
• Culture Development:
  Build an inclusive culture of belonging, transparency, and accountability. Support others’ growth; speak up and act when something is wrong.
• Collaborative Team Player:
  Build relationships and influence with and without authority to drive outcomes with Regional Operations and headquarters peers. Succeed in a highly interdependent environment where results rely on shared resources.

Sales Leadership and Operational Excellence

• Sales Leadership (Residential & Business):
  Drive local channel performance for residential sales with direction from the headquarters Residential Growth and Comcast Business teams. This includes all aspects of selling, connecting and servicing residential and business customers with an expanding product set as well as empowering and supporting employees.
• Customer
  
  Experience:
  
  Relentlessly pursue excellence in service delivery, inclusive of technical and network operations, and construction. In partnership with HR partners, build a culture of sales and service excellence to improve overall customer satisfaction.
• Market Intelligence and Business Development:
  Establish local external relationships and activate teammates to relentlessly…