SPOC & Loss Mitigation Lead - Collections Ops Coach
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-09-09
Listing for:
First American
Full Time
position Listed on 2026-09-09
Job specializations:
-
Management
Risk Manager/Analyst, Regulatory Compliance Specialist
Job Description & How to Apply Below
First American is seeking a SPOC Supervisor to lead the daily operations of the Single Point of Contact team within Loss Mitigation, ensuring borrower engagement, delinquency resolution, and regulatory compliance. The role supervises Sr.
Collections Specialists and drives retention and liquidation solutions aligned with investor requirements. The candidate will oversee performance management, reporting, and process improvements, ensuring adherence to FHA/VA/FNMA/FHLMC guidelines while fostering
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