Inflight Manager - ATL

About Us

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean.

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean. Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network.

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

The Inflight Base Manager manages the day-to-day operations for Inflight at the assigned base and leads a team of Inflight Crew Managers and administrative support to ensure Flight Attendant competence and qualification with regards to safety, regulatory, service and communication requirements. The Inflight Base Manager will influence and maintain a positive employee culture at the base consistent with the culture at Endeavor Air.

• Lead and support Inflight Crew Managers so that they can thrive and influence the base in the areas such as customer satisfaction, on-time performance, safety and completion factor.
• Develop and support Inflight Crew Managers, and Administration staff, measuring performance by setting goals and objectives to include annual evaluations.
• Establish and account for Inflight base goals, initiatives, and operational performance metrics in dependability, work performance, attendance, operational goals, on-board service and customer service standards of performance.
• Ensure Flight Attendants report operational situations and events accurately and timely.
• Certify the base administers Federal Aviation Regulations (FARs) and Flight Attendant Manual (FAM) compliance.
• Establish, support and maintain agreements between Union and the Company through effective communication and interaction with union representatives.
• Provide guidance to Inflight Crew Managers on mentoring, supporting, investigating, and determining outcome of investigations and interviews when violations of company policy or federal regulations occur.
• Manage the base’s SAFA (Special Assignment Flight Attendant) program, educational initiatives, and Inflight programs, policies and procedures.
• Track and provide feedback to Inflight Crew Managers on the team’s performance, service, and uniform standards, ensuring compliance and expectations are met.
• Audit and track Inflight Crew Managers’ statistics for on-board Flight Attendant performance with regulatory compliance and customer service satisfaction during Inflight operations.
• Conduct and participate in base meetings, departmental staff meetings, and Flight Attendant meetings.
• Conduct Inflight Crew Managers and administrative staff performance reviews.
• Responsible for maintaining and tracking all Flight Attendant leaves, per the attendance policy.
• Incorporate Flight Attendant performance…