Senior Director, Laboratory Operations Management

Senior Director, Laboratory Operations Management

Cephas Consultancy Services Private Limited Atlanta, Georgia, United States

Job Summary:

In addition to the responsibilities listed below, this position is also responsible for ensuring timely and accurate laboratory reporting in the section they oversee; directing day-to-day operations of the clinical laboratory in a labor management partnership environment, including both credentialed and non-credentialed personnel; maintaining competency in laboratory testing and performing bench work as appropriate; and establishing strategies for aligning with quality assurance, safety, compliance, regulatory, and accreditation standards and activities.

Builds organizational capacity and prepares high potentials for growth opportunities and advancement; builds collaborative networks inside and outside the organization for self and others. Provides framework for soliciting and acting on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Models and drives continuous learning and oversees the recruitment, selection, and development of talent;

stays current with industry trends, benchmarks, and best practices; ensures performance management guidelines and expectations to achieve business needs. Acts as a thought leader on industry trends, benchmarks, and best practices; shares best practices within and across teams to drive improvement. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives.

Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact across teams.

Oversees the operation of multiple units and/or departments by identifying member and operational needs; ensures the management of work assignment allocation and completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Engages strategic, cross-functional business units to champion and drive support for business plans and priorities; assumes responsibility for decision making;

sets standards, measures progress, and ensures resolution of escalated issues. Sets and communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; obtains and distributes resources. Anticipates and removes obstacles that impact performance; addresses performance gaps and implements contingency plans accordingly; ensures teams accomplish business objectives; serves as a subject‑matter expert and trusted source to executive leadership;

provides influence and consultation in the development of the larger organizational or business strategy.

Maintains testing and training standards by: championing the departments strategic initiatives and their advancement through the development and implementation of comprehensive technical and/or non‑technical training materials while also overseeing standards for training and/or training resources; establishing the organizations competency standards for personnel; and ensuring current and future training needs are met, developing comprehensive plans for regular, in‑service, and competency training programs, and completing own training.

Maintains compliance and accreditation by: overseeing a comprehensive framework of policies and work instructions to drive alignment with applicable regulations, license requirements, accreditation standards, and inspection checklists pertaining to laboratories…