Community Manager; Senior Living; Birmingham, AL

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit

* This is a future opportunity posting. While we are not actively hiring for this role today, we are building a pipeline of interested candidates for upcoming openings within the next 30 - 60 days.

The Community Manager is responsible for overseeing the ongoing operations, performance, and resident experience of an established multifamily or Active Adult community. This role provides leadership and direction to on-site team members while ensuring operational efficiency, financial performance, and a high standard of customer service.

With a strong focus on resident satisfaction, team development, and community culture, the Community Manager maintains full compliance with Greystar policies and applicable federal, state, and local laws—including Fair Housing, ADA, and FCRA. This position plays a pivotal role in sustaining long-term community success through proactive management, strategic planning, and consistent delivery of an exceptional living environment tailored to the needs of current and future residents.

* Three or more years of Community Manager experience is required. Experience supporting or managing Senior Housing communities is a strong plus and will be viewed favorably.

• Responds promptly to resident concerns, complaints, questions, and requests, and takes appropriate action to resolve and address issues. Handles escalated resident disputes with empathy and problem-solving.
• Completes various required accounting, financial, administrative, operational, and other reports, and performs other duties as assigned or as necessary, ensuring accuracy and timeliness.
• Serves as the liaison with ownership, investors, and regional/asset management teams. Leads ownership/partner site visits, providing performance updates, market insights, and suggestions to improve overall performance and financial success of the property. Provides recommendations for long-term asset preservation, revenue growth, and expense control strategies.
• Oversees hiring, onboarding, and training, and manages performance and professional development of team members in accordance with Company policies, values, and business practices. Ensures team members are current on all required trainings and certifications, and any/all performance issues are appropriately and promptly addressed.
• Oversees the lease enforcement process by making periodic apartment inspections, following proper notice requirements, evicting residents, and imposing and collecting late fees and other charges as allowable and stated in the terms of the lease. Enforces community rules and lease policies to maintain a safe and orderly environment. Coordinates with legal counsel for evictions, lease disputes, and compliance matters.
• Conducts interactive Daily Huddles, regular one-on-one coaching/check-ins, and…