Manager On Campus

Job Location:

Hillside Inc - Atlanta, GA, Salary Range:
Undisclosed

Reporting to the Campus Operations and Safety Manager, the Manager on Campus serves as Hillside’s designated campus-wide administrative and operational representative during assigned hours. The Manager on Campus exercises independent judgment in coordinating staffing resources, campus safety, emergency response, regulatory and quality processes, and continuity of residential operations. Working in partnership with Pod Managers and Pod Operations Managers, the position evaluates campus conditions, establishes priorities, coordinates available personnel and resources, and determines when concerns require clinical, nursing, administrative, safety, risk-management, or Human Resources involvement.

In supporting residential staff and clients, the Manager on Campus is responsible for maintaining and upholding Hillside’s standards for safe, therapeutic, compliant, and effective residential care.

• A. Campus Leadership:
  Serve as Hillside’s designated campus-wide administrative and operational representative during assigned hours. Maintain awareness of residential operations and establish immediate campus priorities.
• B. Judgment and Escalation:
  Evaluate staffing, safety, environmental, documentation, quality, and operational concerns; determine appropriate action within delegated authority; and escape matters requiring additional leadership or specialized support.
• C. Staffing and Resource Coordination:
  Assess campus-wide coverage needs and coordinate available staff and resources across pods, cottages, shifts, and common areas in partnership with pod leadership.
• D. Functional Staff Direction:
  Provide immediate direction regarding campus assignments, client supervision, break coverage, emergency responsibilities, and other operational needs. Address unsafe or noncompliant practices and communicate significant concerns to the appropriate supervisor.
• E. Staff Orientation and
  
  Coaching:
  
  Orient employees to campus-wide procedures and provide training, coaching, and documented observations related to performance, competency, and development.
• F. Therapeutic and Client-Care Oversight:
  Monitor client care and supervision to ensure operations support safe, therapeutic, developmentally appropriate, culturally responsive, and trauma-informed practices. Communicate significant client concerns to appropriate leaders.
• G. Emergency and Operational Response:
  Participate in leadership of campus-wide responses to emergencies and significant disruptions by establishing priorities, initiating procedures, assigning responsibilities, securing resources, and ensuring communication and follow-up.
• H. Campus Rounds and Environmental Safety:
  Complete campus rounds and environmental checks, initiate safeguards, assign follow-up, and ensure unresolved safety, facility, and accessibility concerns are escalated.
• I. Census and Operational Verification:
  Oversee daily census verification and resolve discrepancies involving admissions, discharges, transfers, passes, hospitalizations, bed status, or client location.
• J. ESI and Documentation Review:
  Review Emergency Safety Intervention records for completeness and compliance, conduct required debriefings, and identify concerns requiring clinical, training, operational, performance, or administrative follow-up.
• K. Common-Area and Visitation Operations:
  Maintain a visible presence in the school, dining hall, gymnasium, visitation areas, and other shared spaces. Coordinate staffing, supervision, breaks, meal documentation, and weekend visitation operations.
• L. Safety, Quality, and Investigations:
  Complete assigned drills, Quality Improvement reporting, accident…