Director, Radiology Operations

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more

Work Location: Atlanta, GA

The Director Radiology Operations provides strategic and operational leadership for radiology and imaging services across an assigned hospital, ambulatory operating unit, or multi-site portfolio.

This role is responsible for ensuring high-quality patient care, operational efficiency, regulatory compliance, financial stewardship, workforce development, and alignment with organizational goals.

The Director serves as a key operational leader for imaging services, partnering closely with clinical leadership, physicians, and administrative teams to advance performance, support growth, and maintain exceptional patient and staff experience.

• Oversee on-site managers and daily operations of imaging services including Diagnostic, CT, MRI, Ultrasound, Nuclear Medicine, Interventional Radiology, mammography, and related modalities.
• Develop, implement, and monitor standardized workflow processes to drive efficiency, throughput, and quality.
• Work closely with access leadership and lead the optimization of scheduling, staffing, and resource allocation to meet volume demands.
• Ensure timely coordination of patient care in partnership with physicians, nurses, and ancillary departments.
• Prepare and implement surge, inclement weather, and other specialized planning efforts to assure patient throughput and staffing plans

• Collaborate with senior leadership to execute strategic priorities, productivity, and service line growth initiatives.
• Utilize performance metrics, dashboards, and data-driven analysis to monitor productivity, cost management, access, and service outcomes.
• Drive continuous improvement initiatives and other operational improvement methodologies.
• Support system capital planning, equipment replacement strategy, and facility process and improvements.

• Develop and manage daily productivity metrics.
• Monitor financial performance, identify productivity and expense variances, and implement corrective action plans to align with hospital and ambulatory OU budgets.
• Ensure appropriate charge capture, documentation accuracy, and compliance with billing best practices.

• Maintain compliance with all regulatory and accreditation bodies (e.g., Joint Commission, ACR, DOH).
• Ensure adherence to radiation safety standards and maintain oversight of modality specific quality programs.
• Lead and support quality improvement initiatives to enhance patient safety and outcomes.

• Provide direct leadership to on-site modality managers, supervisors, and technologists, technical assistants, transport, and other support personnel.
• Recruit, hire, onboard, and develop high-performing team members.
• Conduct performance evaluations and ensure ongoing staff competency.
• Foster a culture of accountability, communication, and patient-centered care.
• Promote staff engagement, retention strategies, and professional development opportunities.
• Responsible for implementing pipeline strategies for staffing. Partner with local schools and programs to secure a consistent flow of students.
• Partner with HR and modality operations leaders to build and grow a competitive platform to attract and recruit best of class talent.

• Serve as primary administrative liaison to radiologists, procedural physicians, and OU leadership.
• Facilitate effective communication, service recovery, and partnership-building across clinical teams.
• Support interdisciplinary committees, work groups, and organizational initiatives.

• Ensure consistent delivery of compassionate, timely, and high-quality imaging care.
• Oversee service recovery, complaint resolution, and patient satisfaction improvement efforts at the OU level.
• Advance initiatives focused on patient access, reduced wait times, improving communication.
• Support…