Talent Network to Shape

Overview

The Call Rail platform streamlines customer communications by centralizing calls, texts, form submissions, and live chat in real-time in one unified inbox, making them easier to manage and learn from. Its tracking capabilities reveal the source behind every contact — from ads to keywords and campaigns — so you always know which marketing efforts are working and generating the high quality conversations you need to grow.

At Call Rail, we believe that we’re only as strong as the sum of our parts. We’re passionate about the customers we serve and strive to create a work environment where people can be fully present every day. And that starts with respect both inside and outside the office. Through our diversity, equity, and inclusion (DE&I) programs, we actively seek to create spaces of open communication where honesty and candor are used to push the envelope on what’s possible.

We view our culture as a work in progress and see every hire as an opportunity to make it better.

Does this feel like a fit? Then take a look at our openings. If you’re interested in joining the Call Rail Team but don t see an opportunity that you d like to apply to, please send us your resume. We ll keep your information on file and will reach out when we have more openings.

Call Rail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (for example - she/her/hers, he/him/his, they/them/theirs, etc).

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Will you now or in the future require sponsorship for employment visa status? *

Are you legally authorized to work in the United States? *

Our Atlanta office is home to the majority of positions, though not all. If the position is local to ATL, you will need to come into the office twice a week (T/Th). Are you able to do this? *

Select the department that most interests you from the options below. *

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Call Rail’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

• A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
• A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran s discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the…