Customer Experience Specialist

Job

Non-Exempt

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products.

Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo .

The process technician will oversee the shift schedule and assist in running extrusion lines.

• Implement production schedule for product specifications such as dimensions, colors, and profile
• Responsible for starting and shutting down production lines
• Changes stacks & die's
• Clean die's
• Pull and clean co-extruder screws
• Sets and updates all extruder and co-extruder settings
• Set McGuire settings
• Setup embossers
• Assure scheduled line maintenance is completed
• Adjust water bath settings
• Conducts advanced troubleshooting
• Changes and clean vents
• Perform changeover tasks according to production schedule
• Performs board quality control checks
• Perform color testing
• Conducts trials
• Conduct Line Operator and Lead Operator skill evaluations
• Directs/Trains Line Operators, Lead Operator
• Ensures good Housekeeping
• Communicates supply needs to Material handler
• Follows all policies and procedures
• Maximizes plant efficiencies
• All other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Successful completion of line Operator, Lead Operator and Process Technician tests
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Knowledge of Microsoft Excel
• Ability to lift up to 70 lbs

• The hourly pay rate is $22 - $28/hr
• Bonus opportunity
• 401(k) plan / group retirement savings program
• Short-term and long-term disability benefits
• Life insurance
• Health, dental, and vision insurance
• Paid time off
• Paid holidays

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Oldcastle Infrastructure, a CRH Company, is an Affirmitve Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.