Major Gifts Operations Manager

Work Location: US - Atlanta, GA

Type of Post: Not Applicable

Other Possible

Location:

Funding: APPROVED

Expected Travel: up to 10%

Type of

Contract:

Language Requirement: English

Final date to receive applications:

Employee Duration: Full-Time

Pay Range Details

$81,083.95 - $ Annually (USA Grade

F)

• Starting salaries are based on various factors, including candidate experience, education, knowledge, skills, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.

As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people globally. We do this by focusing on our mission and vision
, and the values of equality and excellence that guide our organization. We seek dedicated individuals who align with our mission and are passionate about making it a reality by collaborating with others, embracing learning and innovation, and delivering results.

At CARE, we value diversely talented people who can bring different experiences and perspectives to our organization. We know that not all applicants will have every skill and qualification. We encourage everyone who meets the minimum required qualifications to apply. Having one or more of the preferred qualifications will strengthen an application. But, even if you are earlier in your career or followed a non-traditional educational or professional path, we hope you will consider a career at CARE.

MAJOR GIFTS OPERATIONS MANAGER

US - Atlanta, GA

CARE is a recognized global leader in the humanitarian and development space. Each year, we reach millions of people through innovative, people-centered programs that tackle poverty, advance gender equality, and respond to humanitarian emergencies. At CARE, we believe in bold action, deep collaboration, and delivering high-impact results. If you’re passionate about driving change at scale—and doing so with compassion, integrity, and excellence—we invite you to join our team.

CARE is seeking a dynamic and detail-oriented Major Gifts Manager to help advance major donor engagement and drive high-impact philanthropy. This role serves as a critical partner to frontline fundraisers, providing essential project management, writing, data, and administrative support to ensure a seamless and exceptional donor experience. The ideal candidate is highly organized, strategic, and donor-centered—with strong communication skills, experience managing complex projects, and a passion for CARE’s mission.

• Partner with Relationship Managers (RMs) to design and execute targeted outreach strategies based on donor interests, giving patterns, and relationship stage.
• Lead the creation and execution of segmented mail and email campaigns, working closely with the Major Gifts Operations Specialist to ensure data accuracy and audience alignment.
• Identify lapsed, under-engaged, or high-potential donors; propose and implement re-engagement strategies.
• Conduct light-touch prospect research and collaborate with CARE’s Research team to inform donor strategies.
• Maintain up-to-date donor pipelines in Salesforce, tracking opportunities, stewardship actions, and revenue projections.
• Support gift entry, receipting, and stewardship workflows in partnership with the Operations Specialist and Relationship Managers.
• Track and follow up on complex giving vehicles (e.g., donor-advised funds, private foundations, stock gifts), ensuring timely acknowledgment and personalized stewardship.
• Proactively surface data gaps, engagement opportunities, and operational improvements for assigned donor portfolios.
• Draft compelling donor communications, including personalized emails, follow-up notes, and stewardship updates that reflect CARE’s impact and the donor’s values.
• Prepare internal briefing materials for donor meetings—bios, agendas, and strategic talking points—with a focus on clarity, discretion, and alignment.
• Ensure all written deliverables meet high standards of quality, tone, and timeliness.
• Participate in team-wide strategic initiatives and…