Assistant Director of Campaign Operations & Communications

ORGANIZATIONAL OVERVIEW United Way of Greater Atlanta (UWGA) is in the midst of transformational change, pursuing new strategies to grow revenue and expand impact across the region. UWGA’s mission is to bring together people and resources to drive sustainable and equitable improvements in the well-being of children, families, and individuals across Greater Atlanta.

DEPARTMENT OVERVIEW The Multi-Year Campaign team plays a central role in UWGA’s fundraising strategy, leading donor engagement, campaign execution, and philanthropic partnerships. The team works collaboratively across Development, Marketing, Finance, and Executive Leadership to align strategy, messaging, and operations in support of a multi-year aspirational giving campaign.

JOB SUMMARY The Assistant Director of Campaign Operations & Project Management is responsible for the day-to-day execution and operational management of the multi-year campaign.

This role ensures the integrity of campaign data, manages project coordination and administrative workflows, and supports the delivery of campaign activities across all work streams. The Assistant Director translates campaign strategy into execution by maintaining systems, tracking progress, and ensuring alignment across teams.

CORE RESPONSIBILITIES Campaign Data, CRM & Reporting Own CRM data management, including tracking opportunities, activities, and donor records

Manage reporting workflows and generate recurring reports from CRMCompile campaign data for dashboards and leadership reporting

Ensure all campaign data is accurate, complete, and audit-ready

Track pledge schedules and donor statements

Monitor gift processing timelines and coordinate with Accounts Receivable Maintain supporting documentation tied to gifts and pledges

Lead reconciliation and audit processes across campaign systems

Project Management & Coordination Support execution of campaign timelines and workplans

Track deliverables and ensure deadlines are met across teams

Coordinate workflows across Development, Finance, Marketing, and Executive Office Maintain alignment between CRM, project management tools, and campaign deliverables

Meetings, Scheduling & Administrative Coordination Schedule and coordinate meetings across internal and external stakeholders (including but not limited to Campaign Cabinet Meetings, cross-departmental meetings, etc.)Manage calendars, invitations, and logistics

Prepare and distribute agendas and pre-read materials

Capture detailed meeting notes and summaries

Track and follow up on action items

Ensure continuity between meetings and deliverables

Manage recurring meeting cadences and communication workflows

Donor Engagement & Proposal Support Coordinate proposal development processes

Compile and organize supporting materials for proposals

Maintain donor tracking and engagement documentation

Support coordination of follow-ups and engagement touchpoints

Events & Campaign Execution Coordinate event logistics, including scheduling, invitations, materials, and vendors

Support speaker preparation and materials

Manage event communications processes in collaboration with Marketing Execute day-of event logistics

Manage post-event follow-up and tracking

Documentation, Systems & File Management Maintain Teams folders and campaign file structures

Ensure proper documentation storage, organization, and accessibility

Manage version control for campaign materials

Attach and maintain documentation across systems (CRM, files, etc.)Create and maintain tracking systems for campaign workSOPs & Workflow Management Maintain and update standard operating procedures

Ensure adherence to established workflows

Support implementation of improved systems and processes
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