Training Coordinator

The Training Coordinator ("TC") provides operational and administrative support for NACA’s Training & Development Department. The TC coordinates training logistics, maintains training records and learning systems, supports new hire onboarding, prepares training materials, assists instructors during classroom and virtual training, and ensures training programs are delivered efficiently and consistently.

The TC works closely with the Training Director, Training Specialists, Training Instructors, Human Resources, and external training partners to support employee development and maintain accurate training records and reporting. This position requires exceptional organizational skills, attention to detail, customer service, and the ability to manage multiple priorities in a fast-paced environment. The TC supports continuous improvement of training programs and departmental processes through accurate reporting, organization, and collaboration..

NACA is the largest and most effective non-profit home ownership and advocacy organization in the country. NACA is one of the most exciting home ownership and advocacy organizations, respected and feared for its effective operations and aggressive advocacy over four decades. Founded in 1988, NACA has won campaigns against some of the country’s most powerful companies and individuals engaged in predatory and discriminatory lending.

NACA’s success results from its relentless, confrontational advocacy and state-of-the-art systems and operations. NACA is well positioned for the future with more than $20 billion from major lenders, of which $15 billion is from Bank of America, to fund its extraordinary mortgage.

NACA is rapidly growing with 50 offices nationwide and more than three million Members. NACA stands out in the following areas:

• NACA has revolutionized mortgage lending with its character-based housing counseling and mortgage programs, not based on traditional risk-based pricing or credit scores.
• Provides the best mortgage in America:
  No down payment, no closing costs, no fees, no mortgage insurance, at a below-market fixed rate without consideration of one’s credit score.
• Largest and most effective HUD-approved counseling organization providing from 20% to 30%+ of the nation’s housing counseling.
• At the forefront in the fight against abusive and discriminatory lending practices.
• Saved more than 500,000 homeowners with an unaffordable mortgage from foreclosure during the mortgage crisis.
• High-profile organization whose affordable mortgage programs and community advocacy are frequently featured in the national, international, and local media.
• Growing its existing offices, adding new offices nationwide, expanding its operations, and hiring additional managers.
• Harnessing its power in the fight for economic justice and affordable home ownership for all.

For more information about NACA, its history, and its programs, visit

Advocacy & Economic Justice

NACA is an advocacy organization dedicated to economic justice. NACA staff are required to adhere to and participate in NACA’s advocacy efforts. This includes:

Community Organizing: Actively participating in campaigns to protect homeowners and expand affordable lending.

Event Participation: Joining NACA’s “Achieve the Dream” events and other advocacy actions, which may require travel and weekend/evening commitments.

Mission Alignment: Demonstrating a personal commitment to fighting for the rights of low-to-moderate-income individuals and systemic change in the mortgage industry.

Overall job responsibilities include:

Training Coordination

• Coordinate internal and external training schedules, registrations, classrooms, and logistics.
• Prepare training materials, manuals, workbooks, course agendas, and…