Patient Connection Triage RN,PRN

Overview:
Under the supervision of the RN Patient Scheduler Manager, provides timely, efficient, and accurate triage response and documentation according to nursing standards and physician protocols. Evaluates patient needs, performs triage, other patient services and coordinates with other members of the clinical team at the supported ambulatory practice and operates within the scope of practice in the contact centre setting. Maintains accurate and concise documentation within the medical records, assuring compliance within all guidelines.

Schedules patients for visits as needed. Provides education of patient care, medication instructions, preventative services, diet and exercise, health promotion and all other medical needs as directed. Acts as a clinical resource to all other non-clinical connection centre personnel.

Responsibilities:
Under the supervision of the RN Patient Scheduler Manager, provides timely, efficient, and accurate triage response and documentation according to nursing standards and physician protocols. Evaluates patient needs, performs triage, other patient services and coordinates with other members of the clinical team at the supported ambulatory practice and operates within the scope of practice in the contact centre setting. Maintains accurate and concise documentation within the medical records, assuring compliance within all guidelines.

Schedules patients for visits as needed. Provides education of patient care, medication instructions, preventative services, diet and exercise, health promotion and all other medical needs as directed. Acts as a clinical resource to all other non-clinical connection centre personnel.

• Graduate of an accredited school of nursing (Required)

• 3 years of professional nursing experience preferably in an ER, Critical Care and/or Cardiovascular medical practice setting (Required)
• Phone triage experience (Preferred)
• Computer literate with knowledge of EPIC and EMR (Preferred)
• Ability to multi‑task in a high‑paced environment with good organizational skills, attention to detail and ability to prioritize (Required)

• RN – Registered Nurse – Georgia State Licensure and/or NLC/eNCL Multistate Licensure (Required)
• BCLS – Basic Life Support (Required)