Quality Assurance Engineer

## Quality Assurance Engineer Apply locations:
Atlanta, GAtime type:
Full time posted on:
Posted Todayjob requisition :
R049025
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* Purpose:

** This isn’t a back-office quality role. It’s an opportunity to directly influence the products customers bring into their homes — from supplier selection and testing protocols to product performance and long-term customer satisfaction. As a Quality Engineer, you’ll partner across merchandising, sourcing, supply chain, and suppliers to solve problems before they reach the customer, improve product performance, and help drive smarter business decisions across a fast-growing retail organization.

You’ll own categories, influence supplier strategy, and create systems that improve quality, reduce claims, and strengthen the business at scale.## Your Day Consists Of
* Partnering with suppliers, merchants, and sourcing teams to ensure products meet quality, safety, and performance standards before launch
* Creating and managing testing protocols, inspections, scorecards, and quality documentation across assigned product categories
* Investigating field quality issues, leading root cause analysis, and implementing corrective actions that prevent repeat problems
* Evaluating supplier performance data and identifying opportunities to improve quality, consistency, and operational efficiency
* Coordinating product testing, factory audits, certifications, and inspections with third-party partners and global vendors
* Collaborating cross-functionally with Supply Chain, Legal, Inventory Management, and Merchandising to proactively solve quality challenges## You’ll Be Successful With
* Experience in supplier quality, manufacturing quality, retail quality, or product testing environments
* Strong communication skills and the ability to build trust across teams, suppliers, and external partners
* An analytical mindset with strong attention to detail and confidence working through complex product or process issues
* Comfort operating in a fast-paced environment where priorities shift and collaboration matters
* A degree in Engineering, Science, Business, or another technical field preferred
* Experience with flooring, hardlines, manufacturing, or retail product categories is highly valued
** Minimum Eligibility Requirements:
*** Bachelor’s degree in Engineering, Business, or a Technical Field preferred
* 1-3 years of relevant experience (preferably in Retail or Manufacturing)
* Knowledge of supplier qualification processes and supplier performance metrics preferred
* Understanding of statistical methods, quality tools and methodologies preferred
* Supplier Quality background and experience preferred
* Must be analytical, detail oriented and highly organized
* Possess good process experience, judgment, and the ability to recognize key problems
* A demonstrated ability to work cross-functionally within the company, as well as globally with suppliers and 3rd party firms. Strong collaboration skills with both local and international teams.
* Experience working with international vendors preferred
* Must possess excellent customer service skills and work well under pressure
* Ability to multi-task, prioritize, meet deadlines and work in a fast-paced, rapidly changing environment
* Ability to work independently, within a team across all levels and diverse cultures, and the ability to lead team projects
* Intermediate to advanced level Microsoft Suite skills (especially Excel)
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* Essential Job Functions:

*** Develop internal and external communications including FAQs, associate training materials, and supplier communications
* Develop and manage policies and standard operating procedures (SOP) relating to quality assurance
* Possess the enhanced process experience/judgment and the ability to recognize key problems before they become major issues. Capable of recognizing opportunities that translate to bottom-line improvement.
* Monitor supplier performance and alert stakeholders of any non-compliance, respond promptly to detected offenses, develop corrective action plans and report findings via established channels
* Utilize scorecards to track key vendor and 3rd party service provider performance metrics
* Onboard new…