Quality Control Technician

Quality Control Technician

Join the Flock as a quality control technician and become an essential part of our team dedicated to building and maintaining world-class public safety products. At Flock Safety, we are committed to creating safer and more equitable communities by developing ethical technology solutions.

We are looking for a detail-oriented and proactive Quality Control Technician based in Mableton, Georgia, with a minimum of three years of experience in mechanical and electrical quality inspection and testing.

In this role, your primary responsibility will be to ensure that all critical components, subassemblies, and associated materials for Flock Unmanned Aircraft Systems and connected devices meet stringent requirements for quality, safety, performance, and reliability during the production process, and before the final solution is delivered to the customer.

You will work collaboratively with the Quality, NPI (New Product Introduction), Engineering, and Production teams. Your efforts will focus on identifying defects, troubleshooting issues, and continuously improving inspection and testing processes.

This position is based in Mableton, Georgia, with work primarily split between our Mableton warehouse and Atlanta offices.

• Inspect incoming components, materials, in-process assemblies, and finished products for compliance with specifications and industry standards
• Perform functional and performance testing on sub-assemblies such as motors, Processor subsystems, Battery/DC power supplies, connectivity components, sensors, camera modules, cable harnesses, and more
• Execute and document test protocols per established test procedures
• Identify, record, and track defects through established quality management systems.
• Maintain calibration of inspection & testing equipment and ensure proper lab setup for device evaluation
• Promptly initiate and document Non-Conformance Reports (NCRs), including detailed descriptions of non-conformities and potential impact.
• Collaborate with Quality, NPI, and Engineering teams to address and resolve quality issues
• Operate and troubleshoot automated programming equipment used to "flash" microcontrollers and other programmable components.
• Support continuous improvement initiatives by identifying process gaps and proposing enhancements.
• Collaborate with Flock Quality and NPI Engineers to address NCRs, facilitating communication and corrective actions to resolve quality issues.

• Minimum of a high school diploma or equivalent.
• 3+ years of experience in quality control, testing, or inspection of IoT devices, Aerospace electronics, robotics, cameras, or related device hardware.
• Experience inspecting to IPC-A-610 (Acceptability of Electronic Assemblies) and IPC/WHMA-A-620 (Cable & Wire Harness Assemblies)
• Strong understanding of including wireless protocols (Wi-Fi, Bluetooth, LTE, etc.)
• Proficiency in standard inspection techniques, measurement tools, and equipment such as calipers, micrometers, and gauges, to verify product dimensions, tolerances, etc.
• Knowledge of Acceptable Quality Level (AQL) principles and experience in applying AQL sampling plans
• Experience with test instruments such as oscilloscopes, multimeters, spectrum analyzers, or automated test rigs.
• Ability to read and interpret technical drawings, schematics, and specifications.
• Proficiency with documentation tools such as Google Docs, Google Sheets, and Quality management procedures.
• Strong problem-solving skills and attention to detail.
• Excellent communication and documentation skills.
• Strong organizational and time management abilities.
• Ability to work independently and in a team environment.
• Adaptability in a fast-paced, evolving product development cycle.

Feeling uneasy that you haven't ticked every box? That's okay; we've felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock.

The First 30 Days

• Complete onboarding and training to understand Flock's products, quality standards, and manufacturing processes
• Learn key quality systems, inspection procedures, and documentation tools
• Begin performing inspections and testing with guidance from the team

The First 60 Days

• Independently execute inspection, testing, and quality validation processes
• Utilize measurement tools and quality systems with minimal supervision
• Take ownership of documenting and escalating quality issues through established workflows

90 Days & Beyond

• Operate as a trusted partner across Quality, Manufacturing, and cross-functional teams
• Identify opportunities to improve testing, inspection, and quality processes
• Build deeper technical knowledge to support…