Quality Manager

Description

The Quality Manager is responsible for overseeing product quality across manufacturing and field operations. This role monitors in-process and pre-shipment quality, manages field-reported concerns, drives root cause analysis, and implements corrective actions to improve product quality, customer satisfaction, and operational performance.

• Monitor and evaluate product quality throughout manufacturing and prior to shipment.
• Ensure compliance with company quality standards, specifications, and procedures.
• Partner with production teams to identify defects and implement corrective actions.
• Serve as the primary point of contact for field-reported quality concerns.
• Investigate quality issues, perform root cause analysis, and coordinate resolutions.
• Monitor shipping-related issues, including short shipments, mis-shipments, and damaged goods.
• Partner with warehouse, logistics, and operations teams to implement corrective and preventive actions.
• Collect, analyze, and interpret quality, service, and shipping performance data.
• Maintain quality reporting dashboards and performance metrics.
• Lead corrective and preventive action (CAPA) initiatives.
• Identify trends and implement continuous improvement projects.
• Support the development and maintenance of quality standards, processes, and procedures.

• 3–5+ years of experience in quality, manufacturing, operations, or a related field preferred.
• Experience in metal manufacturing, metal fabrication, roll forming, construction materials, or building products industries preferred.
• Experience working with manufacturing equipment, production machinery, and quality control processes.
• Strong experience with root cause analysis and problem-solving methodologies.
• Familiarity with shipping, warehouse, and logistics processes preferred.
• Strong analytical, organizational, and communication skills.
• Proficiency with Microsoft Office, including Excel.
• Experience with ERP systems preferred.
• Continuous improvement experience preferred.
• Ability to analyze data, identify trends, and implement process improvements.
• Strong cross-functional collaboration and project management skills.

For more than 45 years, Spectra Gutter Systems has been a trusted leader in the manufacturing and distribution of aluminum rainware products across North America. We are committed to creating a workplace where employees feel valued, supported, and empowered to grow. At Spectra, you'll join a team that values integrity, innovation, safety, and customer service while providing opportunities for career development and long-term success.