Quality Assurance Operation Specialist

• Develop, update, and maintain detailed reports for accurate communication of field quality status (Before sales, 3M, 12M, 36M, WM, CPU, and DPU) for management.

• Respond promptly to data requests from supporting departments and cross‑functional teams to expedite quality improvement activities.

• Inform the responsible Improvement Specialist & AM of emerging quality issues based on detailed warranty claim analysis and follow‑up on improvement.

• Coordinate and update improvement database to document improvement activities, implementation dates, and current status of quality issues.

• Analyze field claim data & recall/campaign issue and make necessary input/actions.

• Review warranty field claims for correct processing, request changes as necessary.

• Make EWR (Early Warning Report) for launched models to report and share to HMGMA.

• Meet all other requirements as assigned.

HMGMA is the abbreviation of Hyundai Motor Group Metaplant America. It is Hyundai Motor Group's first dedicated EV mass‑production plant and is an innovative plant with cutting‑edge production technology applied.

Required:

• Bachelor’s degree in Engineering, Engineering Science, Business Administration, or equivalent preferred

Preferred:

• 0-5 years of job related experience preferred
• 1–3 years job related experience in automotive industry desired

• HMGMA offers opportunities for growth, work flexibility, competitive pay, and benefits.
• HMGMA benefits include competitive Medical / Vision / Dental insurance, paid holidays, paid time off, and competitive 401k plan.

Language Proficiency:
Strong command of the English language (written and spoken) is essential for safety, communication, documentation, and collaboration across the organization.

Physical Demands:
While in Office:
This position is primarily sedentary and requires working at a desk and computer for extended periods. Responsibilities may include:

• Occasional lifting of office supplies (up to 15 pounds)
• Frequent use of hands and fingers for typing and handling documents
• Ability to sit, stand, and walk within the office environment as needed

When in Production Area (if applicable):

• Standing, walking, bending, and reaching for extended durations
• Repeated lifting, carrying, pushing, or pulling of materials and products (up to 25–30 pounds)
• Manual dexterity for handling power tools, machinery, or production equipment
• Working in environments that may be noisy, hot, or require the use of personal protective equipment (PPE)
• Ability to climb ladders or stairs and operate equipment safely and effectively
• Capability to learn and work on multiple production processes, as required
• Adequate visual and auditory abilities to identify safety hazards and communicate clearly
• Consistent and punctual attendance
• Ability to collaborate and perform effectively in a team‑oriented environment

• FLSA Classification:
  Exempt/Salary
• When submitting a resume for this position, I understand that this information may be used to create a registration with the Georgia Department of Labor on Employ Georgia.

HMGMA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.