Lead Aircraft Technical Specialist

• Audit aircraft maintenance records and deliver high-quality products to clients
• Establish work methods, quality standards, and review processes
• Lead defined work streams by developing workplans, tracking progress, prioritizing work, and raising risks or issues
• Mentor, train, and provide actionable feedback to specialists
• Approve internal and client-ready deliverables
• Build relationships with clients, stakeholders, and colleagues
• Travel nationally and internationally as required to support clients
• Lead technical analyses performed by junior team members, providing direction, review, and approval
• Interpret, audit, and verify Airworthiness Directives and methods of compliance
• Determine applicability of Airworthiness Directives and Service Bulletins
• Verify time since new and time used on life-limited parts and hard-time components
• Perform and review back-to-birth traceability for life-limited components
• Verify aircraft documentation, parts certificates, NDT records, and vendor approvals
• Research and resolve aircraft-records issues
• Analyze and review minor and major repair records
• Evaluate Supplemental Type Certificates for installation and compliance
• Use technical knowledge, computer models, databases, and maintenance tracking systems to develop client solutions and manage data
• Remain involved in complex, high-risk, or judgment-intensive work while delegating routine production

• 10+ years of prior work-related experience in aircraft records or as an aircraft technical representative
• 6+ years performing relevant qualifications and responsibilities with a Part 121 carrier
• Comprehensive understanding of Federal or National Aviation Authority regulations concerning aircraft, engines, and appliances
• Extensive mastery of technical-focus-area skills, with ability to teach and mentor others
• Strong analytical and problem-solving skills
• High attention to detail when managing large volumes of data
• Proficiency in database management and auditing
• Strong working knowledge of Microsoft Office, including Excel, Outlook, and Word; general knowledge of Google Drive
• Working knowledge of Wizard, Merlin, Trax, Maintenix, and AMOS
• Project management skills
• Effective written, verbal, presentation, and meeting-facilitation skills
• Ability to collaborate across teams and with clients
• Customer-service orientation and ability to adapt to a fast-paced environment
• Ability to manage multiple priorities and maintain client confidentiality
• Inclusive leadership and conflict-management judgment
• Prior aircraft maintenance experience and a quality background for Aircraft Technical Representative duties
• High school diploma or equivalent
• Applicants must be legally authorized to work in the United States
• Position is not eligible for employer-sponsored work authorization now or in the future

Demonstrates extensive expertise in aircraft maintenance records, compliance with Federal Aviation Authority regulations, and effective project management. Capable of mentoring teams while ensuring high-quality deliverables and maintaining client relationships.

• Aircraft Maintenance Records Audit
• Federal Aviation Authority Regulations
• Database Management and Auditing
• Project Management Skills
• Technical Mentorship

• Aircraft Documentation Verification
• Airworthiness Directives Interpretation
• Repair Records Analysis
• Supplemental Type Certificates Evaluation
• Data Management
• Technical Analysis
• Quality Standards Establishment
• Back-to-Birth Traceability
• Time-Limited Parts Verification
• Client Solutions Development

• Analytical Problem-Solving
• Attention to Detail
• Effective Communication
• Customer Service Orientation
• Inclusive Leadership

• Aircraft Technical Representative
• Part 121 Carrier Experience
• Client Relationship Management
• Conflict Management
• High-Risk Work Management

• Microsoft Office
• Excel
• Outlook
• Word
• Google Drive
• Wizard
• Merlin
• Trax
• Maintenix
• AMOS