Program Manager, Supplier Compliance

Your Work Matters

This position will be responsible for assisting in the development of and handling the day-to-day management and documentation of the supplier quality assurance steps of the supply chain process. Key areas of responsibility for this position will include managing and/or contributing to one or more of the following programs: CA Prop 65, DC Remediation, Technical Data Validation, Pre Purchase Testing, First Piece Inspection, Supplier Scorecards, finished goods inspections, field quality issues, Supplier Discovery and Pre-Screening, etc.

This position will work cross-functionally with Supply Chain, Merchandising, Inventory Management, Finance, and Legal (Company Compliance) as well as with suppliers and 3rd party inspection/audit firms to ensure F&D product meet regulatory and quality requirements.

This position will be responsible for assisting in the development of and handling the day-to-day management and documentation of the supplier quality assurance steps of the supply chain process. Key areas of responsibility for this position will include managing and/or contributing to one or more of the following programs: CA Prop 65, DC Remediation, Technical Data Validation, Pre Purchase Testing, First Piece Inspection, Supplier Scorecards, finished goods inspections, field quality issues, Supplier Discovery and Pre-Screening, etc.

This position will work cross-functionally with Supply Chain, Merchandising, Inventory Management, Finance, and Legal (Company Compliance) as well as with suppliers and 3rd party inspection/audit firms to ensure F&D product meet regulatory and quality requirements.

• Bachelor’s degree in Engineering, Mathematics, or Technical Field preferred
• 1-3 years of relevant experience (preferably in retail)
• Understanding of statistical methods, quality tools and methodologies (i.e., QFD, CTQ, DFSS, SPC, AQP, FMEA, Control Plan) preferred
• Knowledge of integrated ERP systems and world-class supply chain practices preferred
• Must be analytical, detail-oriented and highly organized
• Possess good process experience, judgment and the ability to recognize key problems
• Excellent communication skills (verbal and written)
• Must possess strong interpersonal skills and be able to work cross-functionally within the company, as well as globally with suppliers
• Possess excellent customer service skills
• Ability to multi-task, prioritize, meet deadlines and work in a fast-paced environment
• Must be self-motivated and work well under pressure
• Thrive in challenging and rapidly changing environment
• A demonstrated ability to work cross-functionally within the company, as well as globally with suppliers and 3rd party firms.
• Intermediate to advanced level proficiency in Microsoft Office Suite (especially Excel)
• Previous training in Six Sigma preferred
• Experience working with international vendors preferred
• Supplier Quality background and experience preferred
• Knowledge of supplier qualification processes and supplier performance metrics preferred

• Develop internal and external communications including: FAQs, associate training materials, and supplier communications
• Develop and manage policies and standard operating procedures (SOP) relating to quality assurance
• Possess good process experience/judgment and the ability to recognize key problems before they become major issues. Capable of recognizing opportunities that translate to bottom-line improvement.
• Monitor supplier performance and alert Merchandising team of any non-compliance, respond promptly to detected offenses, develop corrective action plans and report findings via established channels
• Develop and utilize scorecards to track key vendor and 3rd party service provider performance metrics
• Onboa…