Director, Programs

This job is with JLL, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Director of Programs are Corporate Real Estate generalists that advise Clients on various aspects of Corporate Real Estate delivery.  They act as Trusted Advisors that facilitate execution from idea to occupancy which enables our clients to focus on alignment between business objectives and real estate solutions.  They identify key priorities and communicate scope for each project and work to align organizational stakeholders with the project objectives.

This role will lead the delivery team and stakeholders to ensure quality, speed, predictability and Business-Enabling real estate outcomes.
Responsibilities
Lead the Business Partner relationship/interface for all assigned project and initiatives

Partner with service lines and stakeholders to develop and implement real estate solutions

Develop and implement strategies to effectively manage and engage stakeholders, including clients and key business partners, ensuring their interests are considered, their input is sought, and their concerns are addressed throughout the project or program

Establish a "Trusted Advisor" relationship with Client counterparts as a Corporate Real Estate SME

Drive awareness to established frameworks and demonstrate agility and creativity to meet dynamic business needs during real estate project delivery

Develop and document organizational vision and strategic priorities that align real estate initiatives with business objectives

Formulate comprehensive strategies and recommendations for the workplace and corporate real estate delivery

Escalate risks throughout the organization appropriately

Manage the approval process for all assigned projects

Effectively lead the teams by clearly communicating expectations, accountabilities and providing performance feedback for continuous improvement

Apply real estate development frameworks and methodologies to achieve project/initiative objectives

Integrate service delivery platform and resources while effectively managing handoffs and engagements between:
Transaction Management

Occupancy Planning

Project Management

Facility Management

Experience Services

Provide regular Executive level dashboard or presentation reporting on project performance across the assigned portfolio

Identify strategic opportunities that enhance value creation by understanding how business strategies and priorities which real estate can be leverage effectively for the client/business partners to meet their commitments

Skill Requirements/

Competencies:

Solid understanding of project lifecycle management including executing complex projects with multiple work streams

Ability to manage and oversee a multi-disciplinary team, providing guidance, support, and performance feedback

Proven experience in Construction Project Management and Program Management

Deep knowledge of workplace strategy and workplace dynamics, including understanding of how physical environments impact business performance and employee experience

Demonstrated ability to develop and document strategic vision, establish organizational priorities, and create actionable strategies and recommendations

Proven experience in real estate development processes and expertise in applying industry frameworks and methodologies

Excellent analytical and problem-solving skills

Proactive approach to identifying project/program roadblocks and implementing corrective actions to keep the projects/program on track

Strong customer-facing…