Licensed Optician - Cumberland Mall

Lens Crafters is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of world‑class vision care products, including iconic eyewear and advanced lens technology.

We put our passion for eye care into everything we do, ensuring that every customer who enters our doors receives exceptional service and high‑quality eyewear that exceeds expectations.

• Welcome all customers and set expectations.
• Custom‑fit glasses and precisely place prescription lenses.
• Act as a leader in optical acumen.
• Take & record measurements; accurately adjust/fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs.
• Assist the team with complex product needs & prescriptions.
• Use technology accurately and efficiently despite time pressure and customer volume, demonstrating exceptional product knowledge and tool usage.
• Proactively explore root causes of issues, forward‑think solutions, and ensure customers are satisfied and expectations are exceeded.
• Multi‑task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on brand KPIs & competencies.
• Take pride in store appearance, helping to keep the store clean, attractive and organized.
• Inform management of safety opportunities and demonstrate safe work practices.
• Be resourceful, self‑motivated, with a desire for continual learning, improvement & results.
• Adhere to company policies & procedures, including discounts, promotions & inventory management.

• High school graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or emailHRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the U.S. receive preference in accordance with Tribal Law.