District Manager, San Jose, CA

Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our Pac Cares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.

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About the Job:

The District Manager role is about cultivating customer-focused, sales-driven, profitable and productive stores across a geographical area. District Managers inspire and motivate others by modeling our core values, expertly engaging customers, and demonstrating a passion for selling Pacsun fashion, brands, and trends. The District Manager delivers exceptional customer experiences through consistent visual and operational execution through a team of customer-obsessed talent.

The DM is directly responsible for meeting all financial and expense goals in their district. This role reports directly to a Regional Director and is accountable for meeting talent and operational objectives in partnership with the Regional Director, Human Resources, Talent, Loss Prevention, Visual, and other HQ business partners.

A day in the life, what you'll be doing:

• Attracts, recruits, hires, develops, retains, and promotes relevant top talent to support all district needs

• Reflects the Pac Sun brand by demonstrating excitement and affinity for product, brands, fashion, and trends

• Be passionate about our customers and our brands, knows and understand district stores in detail, and understand the competition in the market

• Understands how stores operate with regard to staffing, payroll, marketing, and visual merchandising and meet all execution and compliance goals within the district

• Demonstrates business acumen, including (but not limited to) how sales, profitability, inventory, markdowns, etc. affect the larger organization

• Prioritizes, plans, and uses proper time management to meet all selling, visual, and operational needs

• Builds product confidence by creating accountability and expertise through the use of basic and seasonal educational tools in the district

Supports and ensures execution of all product, visual, and marketing directives and maintains standards set by the company

• Maintains a clean, well-organized, replenished district of stores, promoting a safe working and shopping environment to maximize the customer experience

• Anticipates and determines customer needs and problem solves to ensure customer satisfaction

• Fosters an environment ensuring all stores deliver an engaging, positive, and authentic selling experience for customers

• Accountable to self and others for achieving all company sales, metrics, and operational goals

• Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense

• Leads shortage action plans in the district to minimize loss and achieve shrinkage goal

• Drives all digital sales strategies, including ship from store and BOPIS within the district

• Drives efficiency in all district processes

• Communicates district and customer feedback to the Regional Director and business partners to grow the business

• Consistently coaches the Management teams to ensure alignment and motivation around the company's strategies and goals

• Accountable for performance management of underperforming members of the district team by partnering with Human Resources

• Demonstrates willingness, aptitude,and initiative to learn what is unknown about product, brands, fashion, and trends

What it takes to Join:

• Bachelor's degree (BA or BS) and/or equivalent work experience is a plus

• 5+ years of multi-unit apparel retail experience

• Knowledgeable of current fashion…