Senior Computers Product Specialist

Job Description

We are Brands Mart – A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e‑commerce presence, Brands Mart USA has a legacy of offering your favorite brands at the lowest prices. We provide our team members the opportunity to reach their full potential in a high‑energy, incentive‑based environment with competitive benefits.

This is much more than a job – it is a career with purpose.

To pleasantly greet the general public, offer proper information about the products and services offered by Brands Mart USA and Brands Mart Service Company; sell and explain the merchandise Brands Mart USA offers to the satisfaction of the customer; sell and explain extended service plans to the satisfaction of the customer; strive to continuously improve knowledge of the products sold by Brands Mart USA;

strive to improve knowledge of the competition, maintain store displays, assist in taking physical inventories as required and complete shopping reports as required.

• Supervise the Product Specialist Team in assigned department.
• Ability to swipe and override prices.
• Assist Product Specialists in closing sales.
• Greet Customers.
• Sell the merchandise provided by the Company in accordance with the current pricing policy for that item.
• Sell and accurately explain the service contracts offered by Brands Mart USA. The service contract must be added to a sales invoice accurately.
• Maintain a high level of product knowledge in the assigned department, including attending company‑sponsored and manufacturer‑sponsored training sessions.
• Be aware of competition, the policies of major competitors, the price levels offered by major competitors and the assortment offered by major competitors. Some salespeople may be assigned to complete shopping reports on specific competitors as required by store management.
• Take physical inventories as required by Brands Mart USA.
• Clean and maintain the selling area or selling counter area using basic cleaning supplies.
• Assist with the changing, arranging, or straightening of a selling display.

Any combination of education and experience equivalent to graduation from high school or college or any other combination of education, training or experience that provides the required qualifications.

A minimum of three years prior experience in the retail industry, preferably in a customer contact area. Current Brands Mart USA employees will be given preference.

When a facility is in an area where a language other than English is necessary, fluency in that language will be considered a required skill.

• Ability to read English (or another language as may be required for one specific location) sufficiently to read invoices, repair orders, faxed requests and similar written materials.
• Basic English language writing skills for completion of orders, requests (inter‑company and faxed requests) and other necessary correspondence.
• Fluency in spoken English (or other language as may be required for one specific location) for communication with customers sufficiently to be understood and be able to accurately comprehend responses.
• Basic math skills, including multiplication, addition, subtraction, and division, necessary to verify amounts and costs of merchandise and quantities.
• Occasionally the ability to grasp, lift or otherwise move goods weighing up to twenty‑five pounds.
• Sufficient manual dexterity in at least one hand to be able to operate all computer terminals and other electronic equipment and manually complete paperwork such as sales orders, transfers, and customer inquiries. Minimum typing speed of at least 20 words per minute with no errors is required.

The above statements are intended to describe the general nature and level of work performed by team members assigned to this classification. The statements are not intended to be an exhaustive list of all job duties performed by team members assigned to this classification.

• Employee assistance program
• Employe…