Retail Sales Associate – Apparel​/Shoes

Pay Band: $15.00 - $17.00

At PGA TOUR Superstore, we seek enthusiastic, self‑motivated, flexible individuals who are passionate about delivering top‑class service and helping transform our business. As a Soft Goods Associate, you will engage customers in our Men’s & Women’s Apparel, Juniors, Footwear, Clearance, and Fitting Rooms to drive sales and enhance the customer experience.

• Engage every customer and provide world‑class service by applying PGATSS Service behaviors.
• Build lasting relationships that encourage repeat visits.
• Seek out and assist customers across all Soft Goods areas.
• Maintain a strong knowledge of front‑end operations, including returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, and coupons.
• Help keep Soft Goods merchandise at peak stock levels and visually appealing.
• Ensure all Soft Goods areas, equipment, and supplies are maintained and fully operational.
• Keep the Soft Goods area clean and professionally presented at all times.
• Demonstrate in‑depth product knowledge and explain features, benefits, and differences to customers.
• Uphold a culture of ethical conduct, safety, and compliance across all departments.
• Stay informed about upcoming merchandising promotions and marketing events and maintain a strong merchandising presence.
• Champion product and service offerings, informing, educating, and promoting to customers.
• Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities.

• Strong listening and interpersonal skills; effective verbal and written communication.
• Basic computer skills and working knowledge of Microsoft Office Suite.
• Ability to organize multiple priorities to meet deadlines and objectives.
• High School Diploma or equivalent.
• Preferred experience in retail sales, customer service, or a related field.

Must be able to stand for extended periods, climb up and down a ladder, move throughout the store, and lift a 30‑lb box overhead.

Must maintain flexible availability, including nights, weekends, and holidays.

Business acumen:
Ability to quickly learn business concepts with appropriate training.

Accountability:
Demonstrate strong self‑accountability and a proactive drive for results.

PGA TOUR Superstore is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status.