Bakery​/Deli Clerk

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using kitchen utensils and equipment.
• Properly package, label, and inventory ingredients.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Use kitchen equipment safely and properly.
• Label, stock, and inventory merchandise.
• Report discrepancies in product ordering or shipping.
• Understand store layout and locate products for customers.
• Stay updated on current, seasonal, and promotional items.
• Gain knowledge of products and assist customers with questions and suggestions.
• Maintain inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and report repairs needed.
• Notify management of accidents.
• Work cooperatively in a high-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler permit after employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience
• Retail experience

About Us

From one tiny Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We are committed to creating diverse teams and delivering excellent experiences for customers and communities. We value respect, innovation, and growth, and seek caring, purpose-driven individuals eager to learn and succeed.

Join us to be part of the Kroger family and enjoy benefits like healthcare, flexible scheduling, employee discounts, tuition reimbursement, and growth opportunities.

What You’ll Receive From Us

• Comprehensive healthcare coverage
• Flexible scheduling with paid time off
• Emotional and financial support programs
• Employee discounts
• Tuition reimbursement
• Career growth through training and development

Visit our Benefits Page for more information.