Client Advisor - Saks Phipps

Summary

Provide personalized, high-end customer service as a Client Advisor at the Saks Phipps Louis Vuitton location. Engage clients to understand their needs, build lasting relationships through clienteling tools, and contribute to the store's sales performance while representing the brand with professionalism and enthusiasm.

• Deliver an exceptional client experience by identifying and fulfilling client needs and preferences.
• Represent the Louis Vuitton brand in all client interactions, upholding brand standards.
• Achieve individual and team sales objectives through proactive client engagement and relationship building.
• Maintain and expand product knowledge across all categories to provide tailored advice.
• Use clienteling tools and systems to manage follow-up and long‑term client relationships.
• Collaborate with team members to create a positive and dynamic store environment.

• Previous retail experience, preferably in a high‑end or luxury environment, or strong customer‑centric background.
• Commercial sales mindset with the ability to meet individual and team targets.
• Excellent interpersonal and communication skills to engage and influence diverse clients.
• Passion for building and maintaining meaningful client relationships and a willingness to learn.
• Ability to work in a fast-paced retail environment and adapt to changing priorities.