Retail Keyholder, Sandro, Lenox Square Mall

FT Keyholder – Sandro (Atlanta, GA)

Compensation: $22‑$24 per hour, +2% commission on sales, wardrobe benefits.
Location: Atlanta, Georgia

SMCP is a luxury fashion house that brings Parisian elegance to everyday wear through its brands Sandro and Maje. Operating in more than 47 countries, the company focuses on sustainable luxury, retail excellence, and a culture of inclusion and innovation.

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
• Assist with daily operations, including cash handling, opening/closing procedures, and KPI tracking.
• Provide exceptional customer service with product knowledge and personalized recommendations.
• Build and maintain a client book, fostering relationships and loyalty.
• Achieve sales targets through outstanding service and brand values.
• Address customer service issues promptly and professionally.
• Maintain high store standards, ensuring a welcoming and organized environment.
• Oversee stock replenishment to align with demand and visual standards.
• Support new hires, encourage team development, and promote a growth-focused culture.
• Motivate the team to meet sales goals, fostering a results‑oriented environment.
• Create an inclusive, personalized shopping experience for our clients.
• Guide clients through their shopping journey, meeting unique needs.

• 1+ year of experience in retail or customer service, with supervisory experience preferred.
• Enthusiasm for providing exceptional customer service in luxury retail.
• Knowledgeable and passionate about fashion trends.
• Excellent communication skills, friendly, approachable, and persuasive.
• Adaptable and open to pursuing a career in retail management.
• Social media presence is a plus but not required.
• Flexible availability, including evenings, weekends, and holidays.

• Competitive base hourly pay with individual commission and sales incentives.
• 50% shopping discount and seasonal wardrobe offerings.
• Cell phone contribution.
• Voluntary health plan, 401(k), paid time off, holiday pay, paid parental leave, and pet benefits.
• Access to an Employee Assistance Program (EAP) and MAVEN Family Planning support.
• Retail Stylist Program and comprehensive product knowledge training.
• Mentorship and professional development support in a dynamic, people‑first culture.

Ready to elevate your retail career in a fashion‑forward environment? Apply today and join the SMCP team!