Assistant Store Manager

Job Description:

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. This role seeks a passionate Assistant Store Manager who thrives in a fast‑paced retail environment, delivers superior customer service, and fosters a culture of employee engagement.

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability.
• Provide daily leadership and create and sustain a culture of employee engagement.
• Partner with teammates to drive company‑owned store initiatives.
• Care about people and profit.
• Join a team where you can learn and grow your career; the opportunities are endless.
• Lead a successful team, support the store manager, and manage in fast‑paced retail stores.
• Manage store operations to maximize sales, profits, and customer service.
• Build, coach, train, and engage crew to deliver superior customer care and business results.
• Ensure inventory protection, asset management, operational and safety compliance.
• Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas.
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures.
• Grow customer relationships, assist with sales/service questions, and ensure a positive experience both in the store and on the phone.

• High school diploma or equivalent; technical or trade school courses or degree completion.
• Experience in the automotive after‑market service industry, hobby/DIY world, or a willingness to learn all things automotive.
• Passion for delivering customer care and building long‑term relationships.
• Thrives in a very fast‑paced and complex environment.
• Knowledge of cataloging and/or inventory management systems.
• Ability to lift 60 lbs in some situations.
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management.
• Entirely customer‑centric (external/internal).
• A S.E.A. certification (preferred).
• Knowledge of NAPA Know How (preferred).

• Outstanding health benefits and 401(k).
• Stable Fortune 200 company with a family feel.
• Company culture that works hard yet takes care of employees.
• Opportunity to access multiple career paths and ongoing development, with support from leaders and your team.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.