Guest Experience Associate; Part-Time
Listed on 2026-08-26
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Sales
Guest Experience Associate will welcome and host the World to experience the history and future of The Coca-Cola Company, its Brand, portfolio of beverages and its people. As an Ambassador you bring the World of Coca-Cola Attraction and night time event business to life through extraordinary service and attention to each guest by sharing key messages.
Key responsibilities include:
actively engaging with all guests and anticipating their needs. Sharing knowledge of and telling the history and stories about our Brand and The Company. Working to create and maintain a hassle-free, safe operation as well as flawless show quality, operating effectiveness, exhibits and experiences.
Hourly Pay Rate: Starting at $15/hr
Position Type: Part-Time
Average
Hours:
28 hours/week
This is a part time role working 28 hours a week. Candidates must have open availability to work 4 days on weekends, weekdays and holidays with. Shifts will vary between the hours of 8:30 am and 9:00 pm based on the business needs (could be as late as midnight when we host corporate events).
Position Overview:The Guest Experience Associate will be a representative of World of Coca-Cola and will engage guests throughout the Attraction by sharing knowledge about The Coca-Cola Company, its products and history. They are responsible for providing exceptional guest service to over one million guests annually while enhancing brand image and supporting Company goals to consumers from around the world.
Primary Responsibilities/Accountabilities:- Provides exemplary guest service to all internal and external guests of World of Coca-Cola while performing the following activities: selling tickets, providing access control, checking-in groups, pulsing guest traffic into theaters or galleries, restocking/replenishing stations and delivering supplies, making public announcements, assisting guests with special access, and assisting guests with way finding.
Acts as a Brand Ambassador by consistently modeling and upholding The Coca-Cola Company Core Values while driving brand awareness and encouraging lasting customer relationships.
Facilities VIP Tours and School Group Tours, using scripts and talking points as provided in the program guidelines.
When scheduled and trained for Admissions/Ticketing:
Operates ticketing system, reconciles cash transactions, meets sales goals (City Pass, Upgrades), and handles sensitive information with care such as Addresses and Credit Card Numbers.Evacuates guests throughout the building in an emergency and assists those needing special assistance when appropriate.
Adheres to Company policies regarding timeliness, attendance and time clock procedures.
Maint
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